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5 stelle

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Leto Nuevo Hotel
4.5/550 Recensioni

Leto Nuevo Hotel

Nafplio|0.25km dal Arvanitia Beach
There were six of us in our group (3 bedrooms total). If you look at the hotel from the front, the lobby is over to the left and our rooms were in the addition over to the right. There were three rooms connected by a hallway and we had all three so it was kind of nice that we were the only ones in that part of the building. The rooms were fine - European so small, but modern and clean which is all I care about. The view was nice as you're up on the hill overlooking the sea, but it's probably a better view from the floor above us as we saw a lot of the tops of buildings. We had a few problems. The first morning we woke up early to get a start on the day and the water was freezing cold. I ran outside over to the looby to let the manager know, but she doesn't usually arrive until 8AM so it was just the kitchen staff getting ready for breakfast. Through Google translate I was able to explain what was happening and they called the manager who got on the phone with a plumber. Long story short, it got fixed around 9AM so we got a late start. Rick Steve's says it's not about whether or not there are issues (there always will be) but about how the staff reacts. They were pleasant. To the left of the lobby there was a hallway and at the end was an empty room that had a deluxe bathroom. I went in and turned on the water in the shower and it was hot so apparently the issue was just on our side of the building - maybe with another water heater. Then we realized that the shower doors wouldn't stay shut so the bathroom floor was covered in water - slipping hazard. We found that the trashcan next to the toilet was broken and then that the sink was draining really slowly. The staff was able to fix the shower door almost (not 100%, but close) while we were there so that was nice. Maybe if we'd been there longer it would have been okay, but our time was so precious if we don't get an early start then there are things we just don't get to do. I guess I figure when you're a hotel hot water in a shower is a basic expectation. Also, there was no ”Hey, we know you're getting a late start so breakfast is on us,” or, ”Hey, we have an empty room with a functioning shower - why don't you use that room so everybody can get clean and you can start your day.” It was more along the lines of... we have a plumber and he'll be here soon. One last thing, they did have a laundry service and they took our clothes at 10PM and we had all three bags back (dry and folded) the next morning around 8AM for 30 euros so I give them credit for that. Would I stay there again? I really don't know. There seemed to be a lot of hotels around and we were there in the off-season so there seemed to be plenty of vacancies. If I'm realistic I think I'd actually hunt around online a bit to see if we could get into a better hotel for what might be the same price.

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