Green Forest Holiday Village

Just returned back from 10 days at Green Forest, as a couple staying in room 5203. In general the hotel is at best a 3 star NOT as claimed by JET2 a 4 star or the hotel class themselves as 5 star. first impression at reception is good dealt with promptly and escorted to our room - however on closer inspection they seem proud of awards for best hotel certificates (numerous on wall of reception), but none more recent than 2013 (this may tell a story of slow decline). The trip to our new room number 5203 took us to a back entrance that is best described as a "Tradesman's Entrance" (see pictures) with service carts, dirty stairs, fabric floor runners that 'crinkle up' and are a trip hazard and very dark stairs/ corridors during the day with no light switches (lights on timer and are only on after dark only). Our standard room/ balcony was clean - but very small. The furniture and fittings were very dated and showing signs of numerous repairs (i.e. chipboard exposed and screws visible showing repairs and all chrome fitting had faded (see images). we were greeted with a sign saying nothing can go in the fridge (see image) and would be removed by the daily cleaners - this they did everyday whether you bought it on site or not - we complained daily, they said they would stop doing it - but never did - so when we returned to the room we never had a cold drink. You only get one day of coffee - after that you have to pay for more or bring your own (there is a sign at the front of the hotel stating NO outside food/ drink to be brought in - however they don't seem to enforce this - but may do in the future!). The safe is chargeable at £3 a day and you must pay for your duration. Our room should have been cleaned everyday but was missed on 2 days - we had to ask for fresh towels - the cleaning was at best poor with no mopping of floors - no cleaning of cups/ glasses (see image) and thick dust on cupboard tops. The TV did not work. The room location was good with the great views of the mountains and main pool area. The air con was really quiet BUT lacked power - it took about an hour to make a difference. The main pool area was good - the sunbeds are really comfortable, but they were being reserved from 5.30am for the best locations with umbrellas - usually you could get a bed up to 9.30am but maybe not the best location. despite having a good children's pool with slide - all the kids with parents used the main pool, which was noisy and chaotic around the edges. The daytime entertainment is minimal but they do there best.... The music was great for us - all 60's/ 70's/ 80's and not too loud. All food/ drinks are bought using your room key and you settle daily or at end of holiday. No waiter service - so need to go to the bar and carry back to lounges - if you want a glass of ice to chill some warm water you had already bought earlier - you will need to pay £2 for 4 small ice cubes...... It can get a bit loud when they have live music at night up until about

Staff, food, pool, rooms, views and the area is what made this a memorable and perfect holiday. The rooms were clean and though small, they made sure all space was utilised perfectly. AC did a great job! The food is phenomenal!!! The pools were lovely and clean. Location is perfect. The promenade is a great people watcher whilst sipping a cold drink. Or have a walk along when it’s not too hot. The staff are what make this place stand out! Everyone was so friendly without exception. Thank you to Melike and everyone for looking after us so well. Thank you Green Forest Holiday Village for making this a perfect holiday even in over 40 degrees temperatures!

It was brilliant for the entire 7 days of our stay. The staf were superb, friendly and polite. A big shout out to Melike, she was amazingly helpful. The hotel really spotless; pools are lovely, rooms are clean as like your home and food is great. The only down side was that we only booked a week Overall we recommend it to everyone who needs to feel like in paradise.

On arrival I was pleasantly surprised with the hotel, it looks true to the photos on line I viewed whilst booking this holiday. The rooms were very comfortable. My only concern with the rooms are that the walls are paper thin and you can hear everything. Very noisy due to lots of inconsiderate guests shouting and running around the corridors at all times of night. The maids kept our room spotless which was very great considering I have been to bigger more expensive resorts and that is not always the case. ( Thank you cleaning team ) The breakfast offerings were basic which didn't bother me, it was the lack of food coverings to stop flies getting onto the food that did. Because of this I only ate breakfast here once. The pool and bar area were kept spotless again. I guess it depends what you are looking at in a holiday to decide if this place was for you. I would stay again but only if I was using it as a base as the location is fantastic.

Had the most amazing stay at the Green Forest Holiday village. The hotel is stunning with amazing views of the mountains. The staff were amazing and couldn’t do enough for you. The rooms were cleaned ever. The public areas, grounds and pool area were immaculate. The location is perfect only a 5 minute walk to the bottom end of the ***** but far enough away that you don’t hear any noise from the *****. As a solo traveler I felt very comfortable and relaxed during my stay. Can’t wait to return to this hotel.

We have had the most wonderfully relaxing holiday at Green Forest! From the moment we arrived we were greeted by the most friendly staff. The receptionists, the waiters, the bar tenders, the cleaners, the people at the spa & hairdressers and of course Mr Cheaps all made our holiday truly special! We upgraded to a swim up room which was lovely. We enjoyed massages, had our hair done. We relaxed around the pool whilst soaking in the amazing views, we took woodland walks, and we enjoyed the quiet and peace that Green Forest offers. Thank you for making our holiday magical!! ❤️