Golden Life Heights Deluxe Suite Hotel - Adults Only

DO NOT GO TO THIS HOTEL! The food is awful and always cold. Our room was filthy and smelt of drains. The whole hotel is run down and falling to bits. The staff are rude and don't speak any English. The all inclusive drinks are laughable all you could get was beer or wine. The wine was like paraffin....undrinkable. WORST HOTEL I HAVE EVER BEEN TOO!!!

PLEASE PLEASE PLEASE !!!! AVOID THIS HOTEL WITH YOUR LIFE. How dare they call this a four star its a No star but the lowest you can give is 1 star but it a big fat Zero for me. This man they have working there calls himself SERAT is the biggest scammer and con artist you could ever wish to meet. This individual prey on people when they fly it at night and has nowhere else to go .Imagine my plane get at 2am in the morning I go to the hotel which at 1hour 20min away its all been booked from early September confirmation of booking and everything . I get and this man or rat tell me I have No booking here he telling me his hotel does not deal with my travel agencies which was a lie I even brought it up on my phone to show him the proof he was lieing he still persisting I have no booking here. So he wantef me do was to cancel my booking with travel Republic and book with him . How can I do that if I'm already here. I've paid already for the room I'm not paying again him and his friend were all laughing as i was getting really upset I phone the emergency number for Travel Republic to let them no what going on couldn't i asked if i could use his phone gave him the number funny he cant get an outside line l got through to my sister via WhatsApp and she phone the emergency number and put us on a three way call the agent spoken to Serat and was saying everything OK on this end I don't understand why you not got them on your system cause he can see everything gone througt . Well there not here and our office does not open till 9am. My agent spoke to serat and said it very late can we stay for the night and sort it in the morning it 3.30am by now. The agent spoke to me and said if we're able to pay for the night and sort it in the morning and I must get an receipt s to claim the refund that's i said no problem the agent left. I ask how much he said 1400 lira ok i said took out my card to paid he wanted cash i said i would like an receipt and thst when things turns nasty he was refusing to give me an receipt. You paid no receipt i will write my name on a piece of paper he said i give you receipt no refund so I said I will not paid without a receipt he started shouting in my face did i put you here i said i will not give you any money without a proper receipt and he told me to get out his hotel were the hell did he want me to go in a strange country that time of the morning but that was he plan all along to get my money and put in his pocket were do you want me to go just go hotel down the road. I left in the middle of the night crying my eyes out scared to death nowhere to go no-one to help . Then we came across the most beautiful hotel. SERTIL DELUXE HOTEL the staff there literally save us. We pay them 2400 lira for the night but i would have literally paid a million The next morning the cheek of Golden life heights deluxe suite hotel found our booking we could check for 2pm like really i would never ever step foot back there again they nev

Balayı çifti olarak geldiğimiz otelde ilk günden hayal kırıklığına uğradık. Odanın içi sivri sinekler ve duvarlar onların kanı ile doluydu. Eşim tüm akşam sivri sinek öldürdü. Resepsiyonu aradık ilaçlama yapalım dediler yaptıkları ilaçlama işe yaramadığı gibi odamıza bir gün sonra temizlik istememize rağmen sivri sinek kanları duvarlarda duruyordu. ( duvardaki izler bizden önce de vardı)Jakuzi var diye severek tuttuğumuz odamızın tavanı kabarmıştı dökülüyordu. Yemeklere gelince.. her şeyi sindirdim ama yemekler tam bir rezaletti. Sürekli aynı yemekler çıktı ve tatsızlardı. 3 gün patates ve tatlılar ile doymaya çalıştık hatta birkaç kez aracımız ile yemek yemeye dışarı çıktık. Snack büfede ne bir hamburger ne bir cips çıktı. Öğle yemeğinde çıkan yiyecekler ısıtılıp önümüze koyuldu. Ben kendi adıma sakinlik arayan biri olarak tercih etmiştim ama şu ana kadar tatsız geçti.