Aldeia da Falésia

It's not for adults, it's for teenagers. From the moment you arrive at this dark, falling apart place, you are shocked by the girls and boys lying on the reception couches, dripping with sweat, followed by completely abandoned reception, until two arrogant receptionists appear, inform you that we just open after 4:00 PM for check in for all the guests, and we have the policy on the drawer if you don't believe. Then you wait on queue for over an hour to get your key to end with a room looking like a prison room from the horror's movies, that has absolutely nothing to do with the booking website pictures, then you go again and bagging to change the room to another one waiting until 5:30PM, ending with a boiler in sauna, and after several complaints up and down you realize that, the hotel has a major problems with the air conditioning and all the guests are complaining about it, I slept with the window wide open hoping to get some freshness air, but unfortunately I just got mosquito bites, loud music from bars, and teenagers screaming in the next rooms at 4:00 AM celebrating someone's birthday, and finally seagulls screeching wildly on my roof at 6:00 AM celebrating the rise of a new day. I couldn't stay any longer, so I got dressed and left running from the place, requesting to speak to the manager to get a refund for a stay that didn't happen. However, even this service was not available as there was no manager again for the second day, and I couldn't get his phone number either! As for the delicious breakfast, I will leave it to you to discover so as not to spoil the happy ending.

we booked a short 4 day break to this lovely quiet and peaceful gem. Okay bit are dated, its all self catering but there heaps of bars and places to eat 5 mins away inc a stocked mini supermarket. The fresh bread was lush, we also were near falesia beach which was beautiful. Not a plce to bring kids but a great place to just spend quality time with partners.

This "Complex" is an absolute PIG STY! Rooms are extremely dirty, housekeeping is non existant. They only change bedding after 7 days! They only change towels after 7 days! The staff are rude and ignorant, you are shouted at when you ask for something - when i asked for a fan as it was 30+ degrees and the rooms DO NOT have air con, Ala (female receptionist) practically screamed in my face - she was having a coffee on shift with her friend and clearly didn't want to be disturbed! When asked for clean towels as the housekeeping staff had taken ours and left us with none, I was told that i had to pay 5 euros! I asked for mine back and I was told they had been left in my room, after proving they wasnt, I was repeatedly told that housekeeping change them once a week, had to pay for them eventually! The shower area is just unreal, cracked tiles, an 80s shower attachment which either burns you or gives you an ice bath! The bed is some sort of medieval contraption that has numerous broken parts. Half the plugs don't work, so you're left with having to choose between electrocution or no charging. I CANNOT STRESS HOW BAD THIS PLACE IS, IM SUPRISED IVE EVEN MADE IT THIS FAR, NEAR DEATH EXPERIENCE PLEASE PLEASE PLEASE DO NOT STAY HERE, THE ABSOLUTE WORST PLACE IVE EVER STAYED! STAFF ARE RUDE AND IGNORANT, CLEANING STAFF ARE AS MUCH USE AS A CHOCOLATE FIRE GUARD!

My late mothers rings were stolen from my room by the cleaner. It took 24 hours for them to contact police reception and management had no compassion communication skills or duty of care to help Me. I wouldn't recommend this apartment to anybody the cleaner is still on site very untrustworthy and disrespectful

Excellent location. outside space gardens and pool well maintained. Inside apartment quite shabby and not maintained very well dark no fan no brush no tea towel limited cutlery small window would have been nice.

For the price, it was ok. A few faults , but nothing to write on reviews to put people off going here. Going again , same time this year. Hospitality was very good , and anything that was of concern was dealt with very quickly . Both , me and my wife found this stay peaceful and pleasant