Peter C
27 novembre 2024
Very disappointing stay: Heating not working, damp showing in bedroom, severe damp above shower, unable to unlock room to get in and had to get help from the bar. Lady told us to use brute force which she did to open it. In the morning, unable to use the sink as water wouldn’t drain away, tried to go down for breakfast but the door would not unlock. Rang hotel number 5 times over next 40 minutes with no reply. About to ring police to get help, but instead decided to use a Swiss army penknife to remove the lock myself, so that we could actually get out of the room. After a disappointing breakfast, I reported our difficulties to the girl who gave us breakfast and asked her to report it to the management. Was hoping we would get an apology from them but have heard nothing. Very overpriced accommodation for the state of the room. Would not recommend to anyone and will not stay there again.
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