Westone Manor Hotel

Absolutely disgusting hotel. Full of drunk people shouting and swearing all night long. I did not feel safe staying here and was desperate to get home. Room was dirty and outdated. Definitely will not be staying again! Not sure this place is still in business.

A large part of the hotel is clearly ringfenced for emergency council accommodation. Arriving at the hotel car park it was obvious that the photos taken for the hotel website were carefully selected. Anyone seeing a more representative selection of photos before booking would not do so. The hotel is over 100 years old and looks/feels every day of it. The entire hotel smells of aged dust, throughout. A portion of the hotel has a strong smell of ****. The hotel is labyrinthine and easy to get lost in multiple times. The food is not of a good standard, while also being expensive. There was a sticky substance on one of the chairs in the room and more on the floor. The flooring throughout the hotel is aged floorboards that creak loudly when you stand, sit or walk anywhere. When booking in it was insisted that I present a bank or credit card for 'incidentals'. I challenged this and was told without the card details the hotel would not satisfy the booking. This being in spite of my company paying for the booking on my behalf. I have never encountered this before in years of business travel. I've cancelled the card in question and requested a new one. The soundproofing between rooms is non-existent. The flatulent noises from the adjacent room were clearly audible, as was every cough, discussion, TV and door being slammed in the section section of the hotel I was staying in - which continued throughout the night. The hot water in the room was tepid at best and not sufficiently hot for a shower - which didn't matter since the shower sprayed water all over the room when turned on and so wasn't usable. After a maximum of four hours of sleep I left the hotel at 05:30 in the morning when I'd originally intended to do so at 07:45. A couple of the staff I encountered were helpful and pleasant.

Disgusting Room needed a good clean Dirty toilet, no toilet paper Once you hit the first floor it starts to get warm I was on second floor it was so hot I couldn’t sleep I was given a tiny fan that did nothing Arrived at 10pm couldn’t get a bottle of water or ice Floor boards in the room need replacing due to big gaps in them and as for the screws sticking up on the treads on nearly every step this place is a health hazard The bar man didn’t seem interested in helping with anything This most definitely isn’t a 3 star more like a 1

Charged £400 to park in their car park while I was a guest. Run down, dirty, I thought it was shut down originally when I arrived at the rear of the hotel. I wouldn't stay here again, I just posted this on their Facebook page and they deleted the whole page.

I booked the hotel for a week's work in Northampton on the basis that it was bed and breakfast because that's how it was described. From the moment I stepped into its dole office like reception, it was a disappointment. When I asked when was served I was initially informed it was from 7am; however, my £78/night didn't include breakfast...then it did...then the manager followed me into the restaurant to tell me it didn't...fortunately McDonald's, just under a mile away, came to the rescue and other local food outlets are available...which were needed as the only meal I ate here, from the very limited menu, was dreadful. The fixtures and fittings were probably quite nice in 1985, but are tired out now, with mains sockets hanging off the wall. I wouldn't stay here again unless the only other option was a cardboard box...and I might pick the box. The only reason I've given it a One is that Zero isn't available. Honestly; stay somewhere else.

This weekend I hosted an event at Westone Manor Hotel in the Westone Suite. This venue was perfect for the event we were holding. Leading up to and during the event Charlie, Subodh, and the rest of the staff were exceptionally helpful, and accommodating, and gave us a really good service. Thank you for helping to make my event memorable. From S Forde