Utente ospite
30 novembre 2024
I stayed at premier inn Northampton for 2 nights,my trade union made the accommodation arrangements for me, iwas attending a union reps conference a short distance away. I was put in an accessible bedroom, which I didn't like,not enough storage in either the bathroom or the bedroom, the carpet wasn't clean enough,the toilet was stained and dirty,Glen very kindly cleaned it for me, he is wonderful, as are Gail and Emilia. Nobody told me on arrival that ypu actually have to.ask for your room to be cleaned,so when I got back from my conference yesterday afternoon, I was met with an unmade bed and no clean towels,I had to get some myself from reception,this annoyed me. This morning, as I was preparing to check out,I found a pair of dirty mens socks underneath my bed,how disgusting !!! On.the plus side, the breakfast was nice,the staff are all lovely and good at their roles,but you need to train your cleaning staff to pay more attention to detail,I've stayed at many different premier inn hotels and many different locations, the standards here are just not good enough.
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