Hotel Family-friendly a North Serpong

Very surprised by their services. From the first step I arrived at the hotel they always give me a friendly manner, the security staff, front office staff and restaurant staff all of them looks very sincere. I came in early morning and handled by Front office staff named Faris. Although it was at 6 am and he’s on his night schedule but he doesn’t look tired, he still welcome me with friendly gesture. I told him I was came to attend the concert at ICE BSD so I just do the registration and leave the hotel for preparation. Then I came at the evening after the concert and find out the cutest welcome treat from the hotel. I’m pretty sure that was his idea. My heart touched and I was very happy. Thank You Mercure, next I will recommend this Hotel to others.

I often hear stories about Hotel Tentrem Jogjakarta; it is said to be the most comfortable hotel and the food is delicious. Unfortunately, until today I have never had the opportunity to stay there to prove the truth of the story. Yesterday I had a meeting and stayed at Hotel Tentrem in Jakarta. I was worried that my expectations would not match the reality. It turned out that I made a mistake and regretted it, because only now I tried to stay at Hotel Tentrem. When entering the gate, security politely greeted and asked permission to check the vehicle using fluent Javanese language. Hello, this is Jakarta, right? I felt like I was in my hometown when I heard the security greeting. The parking lot is comfortable and free, the security on duty quickly helps direct the parking car swiftly. Headed to the 3rd floor and found a meeting room that was not too spacious but comfortable. The facilities in the meeting room are complete and plug n play, comfortable tables and chairs. Teguh, the engineer was alert and quick to help when there were technical difficulties. The coffee break was good and it turned out that lunch and dinner were also very good, even though they were served in the foyer. The way it was presented was interesting and made in such a way that each meeting room had its own foyer area. Thank you to Mia, Fahri and Revanza, the banquet staff at the 3rd floor meeting room for demonstrating the hotel's signature hospitality of tentrem and always helping wholeheartedly. Upon entering the room, I was very impressed with the interior of the room. Although there were two beds that were not small in size, the room did not look cramped at all. The shower and wc are separate, but well-designed with an elegant sink and amenities rack. The first visit was treated to a complimentary welcome snack and minibar; betawi snacks and sidomuncul specialty drinks. There was even a coffemaker provided, in addition to other equipment that was all well-stocked. Initially when entering the door of Resto kayumanis on the 6th floor, I was a little disappointed because it looked cramped with a few table chairs. Michele kindly greeted me and escorted me to the dining room inside; I was deceived when I went inside, but the restaurant is actually quite spacious and cozy. Whether you want to have breakfast indoors or outdoors, everything is comfortable. Moreover, the open kitchen concept makes the restaurant more attractive, the presentation of the food is neat and beautiful, making me wonder if it tastes as good as it looks? the cuisine is not only delicious... but very very very delicious. A variety of dishes that are all appetizing and the results are very satisfying to my palate. Thank you to the kitchen staff who have given their best dishes; Fauria, Lidya, Ivana and Khoirul despite being busy in the kitchen but still friendly to greet guests and always persuade guests to try the dishes they have made. They are also very open to suggestions from guests about