Recensioni su kaiyuanmingting Hotel Ningbo Fenghua
kaiyuanmingting Hotel Ningbo Fenghua
No.728 Dacheng Road, Fenghua District, Ningbo, Zhejiang, ChinaDettagli hotel
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Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.7/5
Straordinario
2034 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.7
Pulizia4.7
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Tutte le recensioni(2034)
Recensioni positive(1993)
Recensioni con foto/video(245)
Camere ampie(280)
Parcheggio comodo(237)
Reception gentilissima(220)
Ottima colazione(218)
Molti servizi(98)
Buona insonorizzazione(47)
Con area gioco per bambini(44)
Divano comodo(9)
Recensioni negative(41)
Utente ospite
Mingcheng Deluxe Twin Room
Soggiorno: mar 2023
Famiglia
10 recensione
3.2/5
Pubblicata: 4 mag 2023
The AC is centralized. No way to change the setting to make it colder.
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Risposta dalla struttura: Dear Man fan: I'm sorry for not bringing you a satisfactory check-in experience, about the hotel air conditioning problem, the hotel did not consider the guest regulation problem in the early stage of decoration so that you have a bad check-in experience Very sorry ~ because the weather is still in the spring and summer communication, the air conditioner was not adjusted to the refrigeration air conditioner in time, you feel that the air conditioning temperature is uncomfortable when you check in, you can call the hotel front desk, here will arrange the air conditioning master to debug the air conditioner for you, and look forward to your next visit~
Nick
Camera Ospiti (2 letti)
Soggiorno: giu 2023
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 15 lug 2023
The room that I had stayed was quite big
Room service is pretty professional and nice as well
Strongly recommended!!!
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Risposta dalla struttura: ([愛心]入住花茶[愛心])親愛的曼粉:您好,感謝您的入住,有時候,一首歌能讓回憶氾濫,有時候,一個簡單的好評,就足以讓我們歡欣鼓舞了,感謝親的支持與鼓勵,祝親生活愉快...
Dennis
Mingcheng Deluxe Twin Room
Soggiorno: mar 2023
Famiglia
1 recensione
3.0/5
Pubblicata: 3 mag 2023
Coffee machine needs cleaning and people who know how to use it. (Refill water or beans)
Tables need better cleaning afterwards and faster ( maybe more staff)
Clean trashcans in the lobby more often.
Rooms need to be checked before people check in ( temperature wise) (centralized AC is not a good idea. Needs to be changed in May!!)
Please add a proper secured!! Hotel Wifi.
Kids play area was awesome and with a great location. All in all decent but definitely room for improvement.
Traduci
Risposta dalla struttura: Dear Manfan: Thank you for your stay and providing valuable feedback. We will definitely improve and enhance it. During holidays and festivals, the hotel occupancy rate is very good. We have arranged sufficient personnel and many guests, but sometimes there are situations where we cannot clean up and tidy up the dining table in a timely manner. We apologize to you. Exchange persistence for eternity, repay sincerity with sincerity, and hope that every time you make a difference in your beautiful journey! Thank you for stopping at Manju and looking forward to meeting you again. Wishing you a pleasant journey!
Utente ospite
Camera Ospiti (2 letti)
Soggiorno: gen 2022
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 22 feb 2022
Nice !
Traduci
Risposta dalla struttura: 親愛的曼粉:您好,感謝您的入住,小曼將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,所有的喜悦,源於您的滿意,感恩你的選擇。期待與您再次邂逅!
Risposta dalla struttura: 【總經理回覆】非常抱歉給您帶來如此不好的體驗😔!熱水問題我們會立即檢查所有設備,確保有備用方案,避免類似情況再次發生。電視背景牆和玻璃清潔問題我們會馬上整改,加強細節管理。餐廳食物加熱跳閘我們也會徹底排查原因並解決。對於大廳温度問題,我們會優化調整。關於星級評定,我們一直努力達到標準並不斷提升。我們深知這不是一個人能解決的,會全面完善系統管理,一定給您一個滿意的答覆,希望您能再給我們一次機會🙏!
Risposta dalla struttura: 【總經理回覆】非常抱歉給您帶來了如此不愉快的體驗😔,這確實是我們酒店的嚴重失誤。我們會立刻對客房衞生問題進行徹查和整改,加強對員工的培訓和管理,確保類似的情況不再發生🙏。對於您提到的被子有頭髮和污漬的問題,我們深感羞愧,這是我們工作的疏漏。請相信我們一定會努力改進,提升酒店的服務質量和衞生標準,希望您能給我們一個彌補的機會,再次誠摯地向您道歉😟。
Risposta dalla struttura: 非常抱歉給您帶來了不好的體驗😔。關於您提到的問題,我們一定會認真反思並加以改正。對於保險櫃和小冰箱的配備不足,我們會盡快進行完善和補充,給客人提供更多的便利💪。毛巾破舊的情況我們會立即檢查並更換全新的毛巾,確保客人使用的都是乾淨整潔的物品。對於服務差勁的問題,我們會加強員工培訓,提高服務質量和水平,讓客人感受到更加貼心和周到的服務🙏。還有歡迎水果沒有準備的情況,我們會查明原因,加強流程管理,確保客人應得的權益得到保障。再次向您表示誠摯的歉意,希望您能給我們一個改進的機會,期待您下次再來時能看到我們的進步和變化🎉。
Risposta dalla struttura: 【總經理回覆】非常抱歉給您帶來不好的體驗😔。關於賓館指示不明確的問題,我們會立刻進行改進和完善,增加更清晰明確的指示標識,讓您能輕鬆找到大廳🤗。對於電梯不能直達房間的情況,我們也會盡快與相關部門溝通協調,看是否有更好的解決方案,爭取給您帶來更大的便利🙏。再次為這些問題向您道歉,我們會努力改正,期待您下次再來體驗時能有更好的感受🥺。
Risposta dalla struttura: ❤環境超棒❤,非常感謝您對我們酒店的認可和讚揚!您提到設施乾淨利落,衞生狀況良好,環境非常好且超級便利,服務也非常棒,這些都是我們一直努力追求的目標,能得到您這樣的高度評價,我們深感榮幸和開心。我們會繼續保持並不斷提升,期待您再次光臨,為您提供更加優質的服務!
Risposta dalla struttura: ❤親愛的賓客❤,非常感謝您的留言和滿滿的認可🤗!我們開元曼居的❤貼心服務❤一直以來都是我們的驕傲。能夠在您和您父親的旅途中提供幫助,是我們的榮幸。前台的小哥哥小姐姐以及客房阿姐都很高興能為您服務,您的滿意是我們最大的動力💪。同樣也感謝您對我們房間裝修和早餐的肯定。我們期待在未來繼續為您和您的家人提供一個温馨、舒適的旅居體驗。再次感謝您的支持,歡迎下次再來哦!🥰🙏🏻
Risposta dalla struttura: ❤尊敬的客人❤,非常感謝您對我們酒店的高度評價😊!我們非常高興聽到您對我們❤熱情周到的服務❤以及餐飲服務表示滿意🍽️。您的肯定是對我們團隊最大的鼓勵💪。我們會繼續努力,保持高效的入住和退房流程🕒,並不斷提升菜品的多樣性和口味🍲。我們也很高興知道您對酒店的優越位置和現代化設施感到滿意🛏️。能為您的商務出行和旅遊觀光提供便利是我們的榮幸🚗。再次感謝您的支持和鼓勵,我們期待着再次為您服務😊!祝您生活愉快🍀!
Risposta dalla struttura: 聽到你的故事真是太感動了!開元曼居的員工顯然不僅提供了優質的服務,還展現了他們的關懷和耐心。能夠在你最需要幫助的時候伸出援手,尤其是在你丟失了對你非常重要的結婚戒指時,確實是非常難得的經歷。前台小姐姐的細心和耐心,以及整個團隊的友好態度,真的讓人感到温暖和安心。希望你在開元曼居的住宿體驗不僅僅是愉快的,更是難忘的。如果有機會再去那邊,希望你能再次享受到他們的周到服務。再次感謝你分享這個美好的故事,也祝你和你的愛人永遠幸福!
Risposta dalla struttura: 非常感謝您對我們酒店的高度評價!我們始終致力於為每一位賓客提供卓越的住宿體驗。很高興聽到您對我們的房間裝飾、設施以及員工服務感到滿意。我們也非常重視早餐的多樣性和餐廳的環境,希望能為您帶來美好的用餐體驗。酒店的地理位置確實是我們的一個優勢,方便您進行購物和觀光活動。能夠讓您在這裏感到舒適和輕鬆,是我們最大的榮幸。我們會繼續努力,保持高標準的服務和設施,期待您的再次光臨,並感謝您向其他旅客推薦我們酒店。祝您一切順利,期待再次為您服務!