Utente ospite
26 marzo 2025
Nestled between the beautiful tea plantations in ooty this place is just breathtakingly beautiful. I had taken my mom to this place and I cannot explain in words the happiness I saw in her face . LOCATION: This property is located 18km from ooty and has beautiful cottages overlooking the mountains . The cottage comes with a balcony of the Mountain View . FOOD : The food here is delicious !! I was not expecting the food to be this good to be honest . Most resorts usually have great views but the food will be a compromise but not this one !!! Their food was TOP NOTCH. Based on the package you have chosen , the breakfast is complementary and 1 meal is included as well. The dinner buffet was a delight ! Everyday they had different menu options and each and every dish was magic to the taste buds. What is even BETTER is that they go above and beyond to customize some things if you like them a certain way. ( example: I saw a couple who had come with their one year old kid who wasn’t eating anything , the mom went and asked the chef if there is anything he could eat , the chef immediately made an apple puree for the baby ) . My mom is specific and wanted PICKLE, the next day they offered me different pickles that they were making ! HOSPITALITY: I cannot explain in words about the hospitality in this olace . There is staff every 100 meters of the property who warmly greet you and make sure your needs are met . Once specific incident that I was thoroughly impressed was that my mom is older and cannot walk or get out of the BUGGY that easily . So the buggy driver anna everyday would reverse park the BUGGY just to make it easier for my mom to get down. It is little things like this that made the stay even more comfortable and warm . A huge shout to the following people 1. Rajiv Matthew: the GM there who came everyday to check on us to see if everything is okay 2. KARTHICK - the food and beverage manager who made sure our lunch was ready for the day we checked in even though we were late , and ensured every day day that our food was given according to our preferences . 3. MAHENDRAN: the chef anna who would ensure our coffee was the way we liked , customize our meals for us . 4. SURESH: the buggy anna who took extra care of my mom 5. All the staff at the reception with their prompt replies for any questions or concerns we had during our trip
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