Utente ospite
1 marzo 2024
I had hopes of giving a better review because the rooms and property ground were very nice. Unfortunately, between them loosing our boat reservation (we were still able to go after re-booking), giving contradicting boat information (driving times, no map as promised, and misinformation about going under the bridges), and being charged twice for the rooms the rating had to drop. We booked and paid for the rooms through a third party site, but we were also charged at the hotel. I called the hotel to inform them of the double charge they said they would look into and call back later that day. They never called back. A couple days later I called back and was told the same thing. Still they never called back. I then called the booking site and explained it to them. The hotel finally gave me the refund, but we didn’t get the full amount because of the value drop of Euro during the conversion. The rooms were clean, it had a small parking area, and the boat was a fun experience, but I probably wouldn’t go back because of how the hotel handled the extra charge.
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