Falls Motel

This place was run down. The bed was very uncomfortable. The lady at the front desk demanded $100 deposit. The room was very old. The TV barely worked. Would not recommend this place.

Disgusting place to stay. We tried to leave.. property manager said I couldn’t get a refund. I have videos and pictures for proof. And she went in to try to clean after.

Tv didnt work and by the time we got back to our room, the lady said the guy was drunk and couldnt come out to fix it

TEARABLE SERVICE!!!! We were driving in and unable to get there before check in time ended at 9:30 pm. I called several times, wasn’t even sure if I had the right number even though it was from from the web sight, mailbox full. After contacting ******* for help ( which took and hour to fix after being disconnected after being on hold for 30 min) I was accommodated and key deft in the room with the room open, with conditions that I finish checking on in the morning. The office is always locked, they never answer the phone, literally have to find her walking around the property before I could check in. By this time I’m hungry and want my coffee. The complimentary coffee in the room was the worst! The sugar and creamer packets were stuck together due to being wet then drying out. At this point I’m scared to use it because what was on it? I didn’t really care that the rooms are dated, beds are pillows are worn and uncomfortable, rooms are too small to have two people up at the same time, because after all they are cheap and all we are doing is sleeping there. But just pissed that it is so difficult to get a hold of some one to speak with! Even checking out was ridiculous. I went to office… locked… phone no answer… says to drop key in box below, no box! Left key in room had to call several times after I left before they answered to make sure they knew we left the key in the room. SO FRUSTRATING!!!!!

Room was compact, clean, all the basics covered. Got it cuz it was the cheapest option around. What else can you say? It’s a room, it’s clean, no fuss or hassle.

It was lovely. But they didn't give us bed sheets.

The AC stop working in the middle of the night the room was so tiny two people couldn't walk by any thing at one time it sucks to stay in the falls motel it is the last time we will stay here

Rooms here are very small and quite dated. Ours was pretty musty as well. No bed bugs though!. The $100 deposit is odd and adds several minutes to the check-in process.. It took a couple of calls to finally get it back 5 days later. This is probably the cheapest place listed here in the Niagara Falls area. Do yourself a favor and pay $5 more per night for a decent room.

The Hotel said it was open until 10. The door was locked when we got there. The room had a musty smell to it. The bathroom was the size of a closet. Your knees were up against the tub when using the toilet. Our sheets were still wet / damp from being washed and the carpet was wet beside the bed. The room was so small, you could barely walk around the bed. To receive our deposit back, the owner made us wait while he went and checked for damages. We were there about 10 hours total to sleep on our way back home. This hotel needs to have a 1-star rating if any at all. Worse booking through ********** since using the app. Extremely disappointed in this hotel. We DO NOT recommend this hotel to anyone.