Flyer44916267398
4 gennaio 2025
The Vanderbilt is stunning, especially decorated for Christmas. Both the public rooms and the guest rooms are gorgeous, cozy and comfortable. Some rooms have fabulous bathtubs, and they all have great coffee/tea/bar setups and fun libraries. Morgan the concierge is wonderful - hard working, fun, and extremely knowledgeable. We were there between Christmas and New Years so this issue might not apply to other times, but there were so many parties and weddings that it became a huge inconvenience. We couldn’t really use the public rooms, and were always being directed to back stairways, and basically told to get out of the way. The hotel has a nice gym, but the cable machine - the only piece of weight equipment- was broken our entire stay. The many fireplaces were never lit, and only one of the outside lanterns ever worked. Small details, but when you’re paying over $900/room, everything needs to be in working condition. The bedroom windows had a weird blackout film covering them that was quite unsightly and there were a few maintenance issues, but nothing drastic and the staff is extremely attentive. We loved the hotel, and will hopefully return when everything is in order and we can workout in the gym then sip cocktails by the (lit) fireplace.
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