Scopri il tuo soggiorno a Newport

Siamo rimasti delusi dal nostro soggiorno. Quando abbiamo prenotato, abbiamo specificamente selezionato ”vista sull'acqua” e la camera era pubblicizzata come dotata di 2 letti ”queen”. Sebbene forse entrambi fossero tecnicamente veri, ci siamo sicuramente sentiti derubati. La vista che avevamo era in realtà nell'atrio dove tecnicamente si poteva vedere l'acqua attraverso una finestra che attraversava tutto l'atrio, a poche centinaia di metri di distanza. I letti potrebbero essere stati più grandi che pieni ma erano almeno 6” meno di un tipico letto queen size da 60”. Dato che abbiamo pagato un extra per la vista non ci è sembrato che valesse il prezzo. La stanza fuori da quel contesto era carina, ma non aveva acqua in bottiglia o caffè in omaggio e al momento del check-out ci è stato detto che era dovuto al Covid in qualche modo, il che non aveva senso per noi. Anche le pareti erano piuttosto sottili e sembrava che qualcuno stesse tirando lo sciacquone proprio accanto a me mentre ero a letto. Nel complesso era pulito e il personale era gentile ma non era quello che ci aspettavamo per $700/notte.

Booked a last-minute beach cottage getaway and couldn’t have had a more relaxing or better escape. Beautiful waterfront cottage, breathtaking views and treated like royalty by everyone we encountered. No lunch reservations on arrival when they’re fully booked? No problem if you’re an overnight guest, as they’ll escort you to a premium table in the patio section reserved for hotel guests. Want breakfast on the deck of your cottage? It’s delivered piping hot precisely when you requested. Want to relax on their private beach? A friendly attendant sets up your covered lounge chairs, side table, umbrella and towels exactly where you want them, and brings you water and frozen grapes. Want to slip into town for a bite or shopping? Hop on the launch at their marina, and the captain will point out key sites along the way. Lunch and breakfast offerings were interesting and well-presented. If you can, make time for the included afternoon tea with freshly baked treats and tea sandwiches served in a cozy wood-panelled room off the lobby. Thoughtful amenities in the cottage included a dimmable light, umbrellas, heated bathroom floor, a deep soaking tub, a charging station, a small refrigerator stocked with free water (plus a split of champagne, wine, etc. for purchase), etc., and there’s turndown service with chocolates. Storage for clothing was rather limited if you’re planning an extended stay, but no problem for us. We come to Newport often so spent virtually all our time at Castle Hill. Loved every minute and will return.

The location was great! We were right in the middle of everything and there was plenty of parking at the hotel! We were very disappointed when we came back to change for dinner, and our rooms were not cleaned! This happened to a lot of people on our floor! When we complained about this we were told that the maids come by at 8am and if you have “do not disturb “ on your door they bypass your room and don’t come back! We were out of the room by 9 am so they had plenty of time to come back! We were refunded the $75 amenity fee, but for the price of the rooms they need to clean them! Also, the bathroom was small and a little dirty!