Jason_Cristiano
1 marzo 2024
I've stayed here three times and I would stay again. This hotel is a solid 4+ stars hotel for a variety of reasons. First, yes, the rooms are small, but so are most NYC hotel rooms in this price point for a full service hotel. You want bigger rooms, you will pay more or get a lessor hotel. What I have found is that the rooms facing Fifth (although noisier) are a bit bigger and nicer. For the smaller rooms at the hotel, I honestly do not know why they did not make those queen beds vs kings (the kings are just too big). Anyone complaining about closet space... see my comment above about room size. Second, the staff here is absolutely amazing. Too many hotels have lost that touch. Love the staff. Third, the location is perfect for me: three blocks to my office, close to everything in mid-town and easy to get downtown and back via park, fifth or madison. I really do not like staying in the heart of mid-town/times square so this is a great compromise. Fourth, the Gym is actually pretty good. Yes, if you go to The Edition down the street they have an amazing Gym, but you are also paying $700 a night. Fifth, the restaurant is OK. I think they need to work out some kinks. There are challenges with the staff fully understanding how American's order things: like a Martini on the rocks came in a martini glass with ice vs a rocks glass or breakfast with a side of sausage came with sliced pepperoni. Also, the TV in the bar does not really work: no live sports bec they are not connected to any actually live programming -- odd. They use Roku, but don't seem to understand you need to add in an app like Fubo or Sling. In the end, I've been there three times and some things could be better, but all things considered NO WAY this is a 3 start hotel and def a solid 4 star in a great location with excellent staff. Plus... it's NEW!
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