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1 notte
Recensioni degli ospiti
4.4/5
Molto buono
109 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.3
Servizio4.3
Pulizia4.4
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Recensioni positive(97)
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wonderc
Camera Deluxe King - non fumatori
Soggiorno: Feb 2023
Solo
9 recensione
5.0/5
Eccezionale
Pubblicata: Mar 3, 2023
Plaza è così famoso a New York che finché lo dici tu lo sanno tutti. La posizione del Plaza è ottima, è diviso in due parti: residenze private e hotel, il mio hotel preferito è l'agenzia di cibo per signora americana al piano seminterrato, raccoglie di tutto, da LadyM a buoni ristoranti... Tuttavia, io non so se la food court sia chiusa a causa dell'epidemia. . La stanza è vecchia quanto le vecchie e ci sono tutti i tipi di apparecchiature elettroniche negli armadietti, chi ama questo stile dovrebbe essere soddisfatto.
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Utente ospite
Soggiorno: Mar 2022
Famiglia
19 recensione
3.5/5
Pubblicata: Mar 17, 2022
Ho soggiornato qui alcune volte negli ultimi anni, ma questa volta mi sono sentito così male, mi è stata assegnata la stanza più piccola e lo spazio era occupato dalle scale, quindi non lo consiglio!
Camera Ospiti (letto a due piazze, non fumatori, con terrazza)
Soggiorno: Jul 2023
Famiglia
7 recensione
4.5/5
Ottimo
Pubblicata: Jul 22, 2023
位置好,歷史感強,下次還會入住
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Georgia
Soggiorno: Nov 2022
Amici
5.0/5
Eccezionale
Pubblicata: Nov 11, 2022
Personale fantastico. TUTTI loro sono andati ben oltre per noi e ci hanno fatto sentire tutti così speciali!
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Fabienne
Soggiorno: Mar 2024
Famiglia
3.0/5
Pubblicata: Mar 24, 2024
Stunning property and hotel. The location is fabulous and the building is absolutely gorgeous.
Service was average and not what I expect from a 5-star hotel. My son got a little candy basket on the first night but there was nothing else the rest of the stay (a couple of chocolates when turning down the beds would be a nice touch at the very least).
They called me Mister instead of Ms on the welcome card and did not make any effort to correct once I pointed out I wasn’t a man. There was no effort to get to know us or talk to us.
The $65 daily fee is tacky and inelegant. I’m not in New York to eat pancakes or wings or other outdated 80s hotel food (their menu is terrible other than the Palm Court tea) so we only used that amount once. The hotel refused to budge when I mentioned there wasn’t much on the menu we could eat due to food restrictions and said it’s the same for everyone.
The blow dryer in the bedroom was gross. The vent was fully crusted with gunk and really needs to be either cleaned or replaced.
The bedroom was spacious and beautiful. Room was cleaned around 7pm every day which I did not like - we typically left early for long days of exploring and shopping and came back at about the time the room was being done which was inconvenient.
Overall, staying at the Plaza was an amazing experience but I will look for another hotel for our next stay due to the overall lackluster service.
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Renee
Soggiorno: Mar 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: Mar 24, 2024
The staff was over the top in service.
The hotel is beautiful. The rooms are beautiful.
The area is so quiet and safe you could walk around at any time of day. The location was perfect. So many things within walking distance.
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Dana
Soggiorno: Mar 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: Mar 19, 2024
This is a beautiful property. The smell when you walk in is delightful Gardenias. The beds and pillows were very comfortable and were a welcome relief after a long day of walking. We had always wanted to stay there and are so glad we did. In addition the rooms are beautiful you feel like royalty.
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Jennifer
Soggiorno: Mar 2024
Altro
5.0/5
Eccezionale
Pubblicata: Mar 17, 2024
My stay at the Plaza was just magical. The staff were so friendly and couldn’t have been more helpful. It was the best birthday trip and I’ll definitely be returning. ✨
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Kasia
Soggiorno: Mar 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: Mar 17, 2024
Stayed for four days. You cannot beat the location. We were travelling with our 2.5 year old daughter and we were made to feel so welcome. The entire staff exudes hospitality and grace. Won’t be staying anywhere else when visiting NYC.
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Tracey Lynne Phoenix
Soggiorno: Mar 2024
Coppia
5.0/5
Eccezionale
Pubblicata: Mar 14, 2024
Overall this was the BEST hotel we have ever stayed at. From the moment we arrived from the airport until we left 7 days later back to the airport. Door staff were attentive, available, and very helpful with rides not associated with the hotel. We cannot say enough about the Concierge staff - EVERY request we made they were there with an answer, recommendation, or just plainly made reservations for us. Best Concierge ever - especially Bill and Juliet! Our 2 room suite was an upgrade which we needed for 7 days in this luxury hotel.The one issue we had was taken care of immediately which was the mattress - way too soft for our taste - but was changed out almost the same hour we requested it. Thank you Plaza Hotel staff for making this the best 70th birthday celebration we could ask for. We will stay again.
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patricia
Soggiorno: Mar 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: Mar 13, 2024
Absolutely love this hotel. The service is amazing. Russell at the reception desk went above and beyond with his service. Will be back soon!