The Lodhi – A Member of the Leading Hotels of the World

Overall a very poor experience and nothing like a 5 star hotel should be, unless you don’t have experience with 5 star hotels. The room we booked (signature terrace) was in a section of the hotel where renovation was clearly happening. It was 19:00 when we checked in and could hear loud hammering and the room reeked of paint and construction chemicals. We asked to be moved and they just put us in a room directly below where we had the same hammering and smell. We asked to just be in a different section of this very large hotel, but they just moved us once again one room directly below. We finally gave up from being so exhausted and having dinner reservations. We took a shower, and the shower drain was clogged and water leaked out onto the floor. When we came back, the bathroom smelled like raw sewage. We finally had enough and insisted we be moved to a different section of the hotel and they finally did, but to a much smaller room than we booked with no tub. We stayed there because it was quiet and didn’t smell like paint and sewage. The front desk reception is completely clueless about hospitality. It was completely inappropriate they checked us into a room in that condition, refused to come up with a solution, and then moved us to a downgraded room, because we didn’t want to hear construction late at night and have sewage come through the shower. They were rude about the situation and did not care at all. This is what I would expect at a $10 a night hostel, not a hotel that claims to be a 5 star luxury experience. On top of that, the day we checked out we didn’t have a flight until the evening, and they said they could hold our bags for the day in storage. After leaving for 5+ hours, we see our bags outside by the entrance. They had been left there all day outside, and I was told it was just a “miscommunication” between staff. I don’t know how no one would notice this, but that’s little the staff cares and how untrained they are. Overall, it was a very stressful stay. I had also stayed at the nearby Oberoi at the start of my trip and had a much better experience. Don’t bother with the Lodhi.

フライトがキャンセルになったため宿泊できなかった。 理由があるので、少し配慮のある対応をして欲しかったが、電話対応した人の対応が悪く非常に残念だった。

We absolutely loved staying at the Lodhi. Breakfast was great. We took full advantage of the tennis and the pool which was a nice add on. Lovely staff Calm área. Nice sized rooms.

Top notch property and staff. The spa was amazing as well. Highly recommend and would not hesitate to stay at this hotel again.

Best leading hotels of the world we’ve stayed in I’ve stayed in many of the leading hotels around the world but The Lodhi was by far the best, the staff are absolutely amazing, greeting by our names from the moment we arrived by all the staff, the hotel and grounds are absolutely beautiful, so manicured and pristine and the food in their main restaurant was outstanding, and the cakes in the hotels bakery were just spectacular. Big thank you to Sanjay & Ratan for keeping our room immaculately clean, supplying fruit, and making sure we had everything we needs at all times, and also to Purushottam who helped us with information and always made a point to come over to ensured we were ok. Now to are room….wow, it was absolutely beautiful, we had a pool room and were upgraded to a higher floor. Everything was tastefully decorated and to a very high standard. If you’re going to Delhi this hotel has to be your first choice, we have been travelling now for 7 weeks and the cleanliness and service we’ve had from other hotels hasn’t even come close to the standard of the Lodhi. It’s definitely up there with one of my favourite hotels.

Just amazing place! My suite included a private pool. Big room and service that cannot be beat. Highly recommended