Royal Maxim Palace Kempinski Cairo

Recensioni su Royal Maxim Palace Kempinski Cairo

Royal Maxim Palace Kempinski Cairo

First Settlement, Eastern Ring Road, New Cairo City, Cairo Governorate, 11477, EgyptDettagli hotel
Royal Maxim Palace Kempinski Cairo
Royal Maxim Palace Kempinski CairoRoyal Maxim Palace Kempinski CairoRoyal Maxim Palace Kempinski Cairo
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1 notte

Recensioni degli ospiti

4.3/5
Molto buono
62 recensione
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.3
Servizio4.3
Pulizia4.4
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Tutte le recensioni(62)
Recensioni positive(31)
Recensioni con foto/video(8)
Soggiorno meraviglioso!(10)
Proprietario simpatico(8)
Ottima colazione(4)
Recensioni negative(2)
M Magdy
Camera Super deluxe (con piscina)
Soggiorno: giu 2024
Famiglia
9 recensione
5.0/5
Eccezionale
Pubblicata: 24 giu 2024
Excellent hotel big room Great breakfast very good service and amenities.
Traduci
Risposta dalla struttura: Dear Mr. Maurice, Thank you for highly rating our hotel's facilities & services and for your kind valuable comment. Looking forward to your return visit in the near future. Kind regards, Philippe H. Charraudeau General Manager
ParkZoe
Soggiorno: mag 2023
Lavoro
3 recensione
4.7/5
Fantastico
Pubblicata: 27 mag 2023
The hotel staff was incredibly friendly, and the view from the window was exceptionally beautiful. Due to my busy business schedule, I couldn't experience all the facilities, but overall, the hotel was excellent.
Traduci
Risposta dalla struttura: Dear Mr. ParkZoe, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
Utente ospite
Camera Deluxe (con vista sulla città)
Soggiorno: giu 2024
Lavoro
116 recensione
5.0/5
Eccezionale
Pubblicata: 8 giu 2024
As always , great stay and very good breakfast
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for highly rating our hotel's facilities & services and for your kind valuable comment. Looking forward to your return visit in the near future. Kind regards, Philippe H. Charraudeau General Manager
Utente ospite
Soggiorno: apr 2023
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 1 mag 2023
I loved my experience in the hotel, it has an Egyptian taste and touch.. I will diffidently would re-stay at this hotel.. for my next visit to Cairo.
Traduci
Risposta dalla struttura: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
Christian
Soggiorno: feb 2023
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 17 feb 2023
Very friendly and helpful staff at reception, room service and restaurants. Super Breakfast buffet.
Traduci
Risposta dalla struttura: Dear Mr. Christian, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
Utente ospite
Soggiorno: dic 2022
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 26 dic 2022
Rooms are always clean and perfect . Soft pillows . Big bed and soft bed set . Bathroom and towels nice and enough . Hotel take care of the details . Stuff fast and friendly . Amazing breakfast . Lovely restaurants sushi and steak. . Amazing place always coming and always happy .
Traduci
Risposta dalla struttura: Dear Valued Guest, Let us take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
Utente ospite
Soggiorno: lug 2022
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 2 ago 2022
Lady red staff is helpful Ms. Sabrin , delicious food and clean atmosphere
Traduci
Risposta dalla struttura: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Oliver Kuhn General Manager
Utente ospite
Soggiorno: dic 2022
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 4 dic 2022
It was pleasant. Mahmoud was exceptionally helpful to us. The breakfast was lovely too.
Traduci
Risposta dalla struttura: Dear Valued Guest, Let us take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
Ahmed JAAFRYA
Soggiorno: ago 2022
Lavoro
4 recensione
1.7/5
Pubblicata: 12 set 2022
I had 6 nights at this hotel, paying high amount comparing to other hotels and looking for at least a good service and quality. Unfortunately I wouldn't recommend it and will never go back there again.
Traduci
Risposta dalla struttura: Dear Valued Guest, Greetings from Royal Maxim Palace Kempinski. First and foremost, please accept our sincere apologies for the unpleasant stay you had at our Palace. Please allow us to thank you for your detailed feedback and to unreservedly apologize for any dissatisfaction you have felt at our property. This is certainly not how we wish our guests to feel and we regret that this was the case. Thank you once again for bringing this to our attention and please let me assure you that we will take all the necessary measures to improve our overall quality of service. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Oliver Kuhn General Manager
Utente ospite
Soggiorno: set 2022
Viaggio con amici
1 recensione
3.7/5
Pubblicata: 14 set 2022
Nice hotel and it is good but the service is not that good and it
Traduci
Risposta dalla struttura: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. We have also noted your kind valuable comment, please accept our sincere apologies for any inconvenience this might have caused. As a result, please let me assure you that we will take all the necessary measures to improve our overall quality of service. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Oliver Kuhn General Manager
Utente ospite
Soggiorno: lug 2022
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 29 lug 2022
Nice and cool to stay front of pool 😄😄
Traduci
Risposta dalla struttura: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Oliver Kuhn General Manager
Utente ospite
Soggiorno: giu 2022
Lavoro
3 recensione
4.7/5
Fantastico
Pubblicata: 10 giu 2022
Very nice hotel, everything perfect
Traduci
Risposta dalla struttura: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Brice Pean General Manager
Mable
Soggiorno: mag 2022
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 6 mag 2022
Good service and environment
Traduci
Risposta dalla struttura: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Brice Pean General Manager
AKGUN
Soggiorno: mag 2022
Lavoro
62 recensione
5.0/5
Eccezionale
Pubblicata: 30 mag 2022
Good and clean hotel
Traduci
Risposta dalla struttura: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Brice Pean General Manager
Utente anonimo
Camera Deluxe (con vista sulla città)
Soggiorno: set 2023
Lavoro
19 recensione
4.7/5
Fantastico
Pubblicata: 26 set 2023
酒店離機場十幾二十分鐘車程 整體環境不錯 室外泳池超級棒 早餐也不錯 前台有一個不是很專業 要給高級銷售經理Mohamed點贊
Traduci
Risposta dalla struttura: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. We have also noted your kind valuable comment and please accept our sincere apologies for any inconvenience this might have caused. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager