Beaches Negril Resort and Spa - All Inclusive

This was our third trip to Beaches resort in Negril, Jamaica. It gets better every time we visit. The employees are top notch. They go out of their way to make sure everything is going well. The entertainment team is amazing! Very talented young people.

We had the best time at Beaches Negril thanks our butlers Oran and Shanice who went above and beyond to make our stay memorable. We are looking forward to going back in 2027. It’s like our home away from home. It’s always hard to leave but you anticipate your next stay.

Where do I begin? This is my second visit to Beaches Negril in Jamaica. I want to say first that the people that work there are mostly friendly and In particular we loved Rose who brought us food and drinks in our cabana, she was so lovely. Since I was last there in 2022 the resort had done many wonderful updates I loved the food trucks and generally the property seemed refreshed. However, we had booked a beachfront concierge room which had 2 beds and a "pull out couch" see the picture below. How is that a pull out couch? My mom and I travelled with my 13 year old son. There was no way anyone could sleep on that. When I called to be moved and they said "they were fully booked". That was interesting, the resort didn't appear fully booked. What they should've said is many of the rooms are under CONSTRUCTION in particular where we were which was the "Montpellier" rooms. No one informed us at any point that part of the resort was under construction. We had friends who had to move out late in the night from the smell of paint and fumes. Now, I will tell you that the first day mom FELL into a ditch at the restaurant by the water. I told them they should've put up a sign that said "Don't walk here for personnel only" they said "We shouldn't have been walking there", my mom is 82. Even after her falling and everyone seemed VERY CONCERNED no one bothered to put up a sign or a rope marking off a ditch that can easily be a problem for anyone... Also be aware that having a "Concierge" room only means that someone will walk with you to your room upon checking in and then never appear again. She promised to book me a "snorkeling adventure" the next day and a restaurant booking both NEVER was done. I had to go to the concierge desk and ask. Also, I am a returning Beaches guest and my mom has been to Sandals before. One night we were walking by and saw a party for "Returning Sandals/Beaches guests" when I asked why I was not invited they asked me my room number and went to check to see if I was on the "list". They couldn't even find me at all in the system. When I showed them my prior visit on my app. they looked uninterested and still didn't offer to invite us in. The next day I got a call about this and they told me they invited me by dropping off a folder in my room. How was I to know that? It was buried under a bunch of other papers. What I told them is that it would've been nice to have received a simple phone call letting me know that they "dropped some folder" off in my room with an invite in there for the party. I mean I don't think It matter anymore except the guy kept calling my room asking me who I spoke to at the party and what he looked like. I mean for real? Just send over a bottle of champagne or an apology for the mistake would've been great. It just put a bad taste in my mouth, my mom was celebrating her 82nd birthday and while the beach is beautiful and the food is good, why spend that kind money to be treated so poorly and lied to. Won't be re

Sean (pronounced Se-On) was great! He was such a cool young man & quickly made friends with my teenagers. Even came to hang out with them on his day off. It’s employees like him that make the experience feel like home. Also - The staff at the dive shop were AMAZING to my husband, helped him get certified to Lionfish hunt & went on a successful hunt!

Our room was very dated and crumbling, holes in floor, cabinets that don't close, visible plaster patches on walls. Open window shutter in bathtub/shower, so no privacy and we could hear other guests talking as they walked by our unit. Staff was also not very customer friendly. They are constantly talking among themselves in Jamaican and made us feel like we were bothering them or that they were more interested in talking to other staff than paying attention to us. Bus ride from airport was in an old minibus, very uncomfortable and long 2 hour ride on bumpy road. Beach was very nice, however we were constantly being bothered by peddlers. Hotel staff was making no visible attempt to stop them from constantly hounding us. Some activities were free, however too many had extra costs, including a beach bed which was like $200 U.S. extra per day.... Children activities and pool areas were pretty good. Food was good, but not great. Very hot and humid weather, with showers and thunder showers everyday around 3-4 pm. Overall, we would not recommend this resort

Return to Paradise at Beaches Negril: A Family Reunion Done Right Just returned from a family reunion at Beaches Negril, and I can't say enough about this place. From the moment we arrived until the very last goodbye, the team went above and beyond to make this a truly unforgettable trip. The butler service with Tawani and Shane was phenomenal. They anticipated our every need, making everything from daily reservations to last-minute requests seamless. I don't know how they manage to take care of villas on opposite ends of the resort, but they get it done. We also had an incredible private dinner on the beach, and the speed at which it was prepared and served by the culinary team led by Executive Chef Lamar was unbelievable. It was faster than some commercial kitchens I've seen serve 15+. GM Lancelot should be incredibly proud of this crew. One of the most impressive things about this resort is the staff's dedication. It was amazing to see so many familiar faces from our trip six years ago, with some having moved up to leadership roles. Bartender Jojo and Server Roy are now leading the team, and it's no surprise—their crew is rock solid. Special shout-outs to the incredible staff who made every day special: Alicia, who found us a cool spot under a fan at the Mill. The Mill team: Shanique, Amani, and Erroll, who made us feel like royalty at the buffet. Tazzale at the food trucks, who kept the kids happy with a constant supply of fries and tenders and always greeted us with a huge smile. Steven and Kamani, who kept the party going at the Big Top with their expert cocktails. The entire bar crew: Tashiki, Cassara, Rojay (All-day!), Conrad, Shannon, Monique, Carderro, Kevion, and especially Leon for those extra pineapple slices for the kids' virgin daiquiris. The nightly entertainment at Beaches Negril is in a league of its own. The team of just eight performers/entertainers is pure talent. I'm pretty sure I saw them everywhere, from the evening performances to daytime activities and the Sesame Street shows for the kids. For those who love adventure, the water sports and dive shack team is the best in the business. Our boat captain for our trip to Rick's was the same all-star team from our snorkeling adventure. Captain Julian and snorkel guide Raj (Papa Smurf) truly embody the spirit of Jamaica and are a huge reason we keep coming back. The dive team, including Bear and Garth, is world-class—if you dive, do not miss a chance to go with them. And for anyone looking to relax, the Red Lane Spa is a must. Huge thanks to Donna for a great session! This trip was truly an experience money can't buy. Thanks for bringing us all together! We'll be back. Respect- The Bicek's