adventurehols
5 settembre 2024
We stayed at Kalypso hotel in August with our three children ( 15,14,10 ) pls two other families - all in different room categories. Before booking I was given the pricing on all room categories by George, the owner. I opted to pay more for two Delux rooms which from their website description, were for 3people , ample space and newly refurbished. However upon arrival we discovered the room for three children was the same size as the two person room and the third bed ( advertised as for an adult or child ) wasn't big enough for my teenagers. The staff made a makeshift double bed for us, but this took up 50% of the room. What the hotel didn't bank on was that we had access to all room types through our friends so I got to see the suites and standard rooms. The latter, apart from being on the first floor were identical to our ' delux ' rooms, indeed had better layouts, taller ceilings, nice balconies and the same decor and bathrooms. Neither of our bathrooms had windows and were effectively wet rooms... which never dried out. My issue was not how much we paid, but what we paid relative to other rooms and the mis-marketing of these delux rooms . When we discussed this with the owner, he suggested we move out, mid week if we weren't happy. Rooms aside, we loved the ambience of the hotel - the staff were excellent and location was perfect .
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