voco Nanjing Garden Expo

We loved our stay at this IHG property. The staff were attentive and professional. They explained to us when checking in how to use the Hotspring in our room and where to find some of the different facilities. The room was clean the bed comfortable. We enjoyed breakfast the next morning, the restaurant had many Western and Asian choices including sausages, bacon etc. There were also noodles and even chinese rice packets to celebrate the Chinese festival at the time. We used the hotspring in our room in the afternoon of checking in and it was fantastic. It filled in around 30 minutes and was large enough for 4 people. We tried to use it again the following morning before checking out. However, there was no hot water. The front desk explained that the hot water was switched on at 8am, however, by 11am there was still no hot water. This was very disappointing. Overall, we had an excellent stay and would consider returning to this Voco property.

Exceeded the expectations! Besides the beautiful location and building, the staff was so kind and available. Me and my girlfriend have been treated so well!!! I would like to thank in particular our receptionist 卡卡, any questions we had or issue we encountered she tried her best to help us and satisfy our needs. 👍🏻👍🏻 Thank you for your patience and good temper!! I would also like to thank Vin who helped us with the luggages and brought us water when we were in need! 🙌🏻 Lastly i want to give a big big 👍🏻 to the hotel’s摄影师小姐姐, she’s not only fun to work with but she took some amazing pictures of me and my girlfriend in the hot springs area that will last forever as memories in our hearts 🫶🏻❤️ Will come back for sure in the future if there’s the occasion! 😊

Location outside Park. But they provide shuttle bus. Front desk staff very nice and helpful. Notice many detail about the park. Breakfast buffet very delicious. And alot of drinks in the minibar. Room is big and warm. Unfortunately the public hot spring is small.

工作日來的，酒店坐落於園博園附近，風景秀麗！酒店裝修設施是現代風格，作為年輕人很喜歡。因為工作日，所以我訂的私湯房間價格真的很合算，阿姨提前打掃温泉池子，自己放水泡了一下午，晚上也泡了很久，感覺房價值回一半！酒店工作人員都很客氣，入住時小哥拎包指引，耐心講解温泉池子使用注意事項。贈送的雙人下午茶我升級成了漂浮下午茶，不僅好看也很好吃！送的景點的票沒時間去玩，很可惜了，最後誇讚一下酒店的自助早餐，品種豐富，食材新鮮，特別好吃，如果有機會，下次還來！！！

天冷了奔着泡湯來了voco，體驗感不錯，早飯也nice 設施：很全，房間裏也有音響，給泡湯的氛圍感往上拉了一個檔次 環境：私湯的好處就是私密性更強，而且是庭院類的房型，並不會有太多人，酒店整體配套也很全，門口就是園博園，不想衹躺着也有送的套票可以去看一看 衞生：衞生也很乾凈，會有阿姨專門放温泉水，清理湯泉 服務：服務也很到位！因為裏面有點大會員工作人員專門引路～ 感覺是住過的所有voco中最滿意的一家～很推薦過來泡湯放鬆～

衞生間洗澡水是電熱水器，水壓非常小，完全不能用來洗澡，間歇性斷水。 温泉第一天上午去摸了是冷水，沒法泡。去了湯山一號泡。 門檻容易絆倒但是都沒有提示，工作人員領着走的時候也沒有提醒，門檻絆了我三次。 帶去房間的時候樓梯漆黑沒有燈，也不給我照一下。 套餐送了300元餐券，結果到的時候前台説衹能入住當天使用，我是凌晨到的酒店，也就是説直接過期了，酒店前台凌晨一點還要和我辯論説是他們的規定，我表示攜程預訂時候使用須知寫的也是入住期間使用。直到第二天早上再次溝通才給我正常使用。 早餐時候烤切片麪包的機器是壞的，烤了幾分鐘也沒熱，裏面工作人員也不提醒我。煎蛋我要了兩個單面，工作人員煎了三個一個煎破了後煎了雙面，最後也都一起給我了，我不用我不想吃的。 這酒店我不會來第二次了，也不會推薦任何人來。