UrCove by HYATT Nanjing South Railway Station

Posso solo dire che le persone con il sonno leggero dovrebbero stare attente. Inizialmente pensavo che sarebbe stato conveniente, quindi ho prenotato un hotel vicino alla Stazione Sud. Il servizio era abbastanza buono e siamo stati spostati in una suite executive, ma non mi aspettavo che fosse così rumorosa. I lavori sulla strada sopraelevata accanto all'hotel sono iniziati intorno alle 7 del mattino e, una volta interrotti durante la notte, il rumore proveniente dalla strada esterna era accettabile. La nostra camera è all'undicesimo piano. La cosa più frustrante è che ogni notte si sentono dei suoni inspiegabili. Subito dopo aver spento le luci, c'è sempre un ticchettio. Dopo un po' la situazione migliora. Poi alle 18:30 in La mattina del primo giorno, le sedie iniziarono a essere trascinate di sopra e per tutta la notte si udì un rumore intermittente di oggetti pesanti che si scontravano al piano di sopra, il che era davvero strano. Anche la qualità del mio sonno è nella media, ho dormito solo tre o quattro ore per due notti di seguito, se vengo a giocare è meglio che mi trovi un albergo tranquillo.

Siamo stati a Yi Fei per la terza volta quest'anno. Sento che l'hotel è migliorato e sta migliorando. La colazione è ricca di varietà, wonton di zuppa di pollo locale, noodles e brandelli secchi bolliti. Il cameriere è proattivo, entusiasta e riordina in modo tempestivo.

Warm service, good location, quality toiletries and amenities, bright and comfortable room. I would give it a 6 star. Things to highlight: •Dyson hair dryer •Nespresso machine •Soft drinks and biscuits that were replenished everyday • Quality bathrobe, bedroom slippers • bedsheets feels like a 900TC quality • AI butler in the room • Vanity dresser with mirror • Massage shower head with good water pressure • Warm bidet toilet that was much appreciated during our stay in winter • Complimentary fruits, dessert and porridge at the lobby every night • 5 mins walk to Nanjing South Station, both train and metro station are located at the same station. • Lots of food options surround the hotel. I highly recommend UrCove by Hyatt.

I was so impressed with their service, especially when it’s time to check out and my clothes were still in the dryer. Staff let us sit at the waiting area and give us warm water.

Booked for a 5days stay for my trip in Nanjing, hotel is located about 5-10mins walk from the Nanjing South Railway Station. Starting with the pros of the hotel. Firstly, I’m most satisfied with the service level. Would like to especially praise staff - Zhou Jingjing as she noticed that I got wet in the rain and passed me some tissue when I arrived, a small action like this actually leaves a good first impression. Not to mention the rest of the staffs (including the housekeepers) were also helpful and action almost immediately. Eg. During my checkin there room wasn’t clean properly and has sticky stains on the table and chair, since it doesn’t bother me; I wiped it and feedback to the staff, housekeeper made sure the room was clean on the subsequent days. Secondly, room is spacious and extra point for the bidet in the toilet. Moving on to the cons which are all technology related. Firstly, the aircon can only be felt at the entrance, can’t really reach the bed area even though there is another vent, the difference in temperature is noticeable. Secondly, the TV offers screen projection; however, it does not work on certain nights. This hiccup was first observed at about 10+pm during one of the night, alerted the staff but not fixable as well, not sure if it was due to the wifi or TV issue? Overall, other than the technology devices which need enhancement / attention, I had a pleasant stay. P.S. Forgotten to take picture of the room but it is exactly the same as what the hotel and visitors posted.

Nice hotel, not far from Nanjing south railway station. A lot of shops and restaurants around. The room was very clean with a nice view to the railway station. Nice, that water, drinks and snacks were provided for free. A coffee shop is directly inside the lobby. Breakfast mostly Chinese and very fresh. Friendly and helpful staff. English skills and check in communication were a little bit difficult.