Mercure Hotel (Nanjing Xinjiekou Bojin)

Recensioni su Mercure Hotel (Nanjing Xinjiekou Bojin)

Mercure Hotel (Nanjing Xinjiekou Bojin)

No.34 Guanjia Bridge, Gulou District, Nanjing, Jiangsu, 210005, ChinaDettagli hotel
Mercure Hotel (Nanjing Xinjiekou Bojin)
Mercure Hotel (Nanjing Xinjiekou Bojin)Mercure Hotel (Nanjing Xinjiekou Bojin)Mercure Hotel (Nanjing Xinjiekou Bojin)
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.9/5
Perfetto
3278 recensione
Recensioni verificate
Ubicazione4.9
Strutture e servizi4.8
Servizio4.9
Pulizia4.9
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Tutte le recensioni(3278)
Recensioni positive(3263)
Recensioni con foto/video(378)
Ottima colazione(496)
Reception gentilissima(323)
Trasporti comodi(306)
Da tornarci(109)
Ideale per viaggi di lavoro(88)
Vicino alla metro(78)
Comodo per lo shopping(78)
Recensioni negative(15)
J**
Camera Familiare Selezionata
Soggiorno: gen 2025
Famiglia
17 recensione
4.7/5
Fantastico
Pubblicata: 18 feb 2025
Perfect service Helpful front desk Room is clean and well maintained as well. Will come again!
Traduci
Risposta dalla struttura: 尊貴的賓客您好:感謝您對小美的誇獎和認可!我們一直注重每一位賓客的入住體驗感,希望給入住我們的家的賓客都有一個滿意的入住體驗!小美一直秉持着待客如親友的服務理念,前台的小夥伴們不顏值高,更要求卓越的服務。想客人所想,想客人所需。在入住期間有任何需要小美都會積極為賓客解決,優秀服務是我們的準則,小美致力於提升越來越好的服務,早餐和乾淨整潔的環境,為您帶來温馨愉悦的入住環境,小美的成長離不開您的支持與鼓勵,期待下次為您提供更完美入住體驗的~
RAMAN BIKCHANTAYEU
Deluxe Room (Double Bed)
Soggiorno: dic 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 24 gen 2025
Excellent! Great service, location, and personal. Everyone is always keen to make your stay comfortable. Nice windows view. Also, like delivery by robots. Strongly recommend
Traduci
Risposta dalla struttura: 尊敬的賓客:您好!您選擇入住南京新街口泊金美居酒店並給予我們的好評。美居酒店以經典法式風格為設計理念,酒店的整體設計,包括酒店的內部陳設、裝潢風格、以及香薰、過道地毯等,都遵循並且體現法式的浪漫和情調。小美地處南京市中心新街口商圈,周圍各大商場林立,交通便利。為每一位賓客提供舒適整潔的入住環境和專業周到的服務是小美努力前進的動力,感謝您對小美的認可,小美也會繼續努力,給大家提供更好的入住感受和住宿環境,期待與您的再次相遇哦~
Utente ospite
Camera Standard per due persone
Soggiorno: nov 2024
Altro
10 recensione
5.0/5
Eccezionale
Pubblicata: 29 dic 2024
Amazing stay for 3 nights! Extremely clean, tidy and well maintained. Well mannered, attentive to detail and respectful conceige & house keeping staff. Especially Zhang Wei & Han Wen who helped us greatly. They made our stay feel safe & secured. Will recommend anyone coming to Nanjing to stay here. A short 7-10 mins stroll to the main area of xinkiekou. 5 stars!
Traduci
Risposta dalla struttura: Hello dear guests! Thank you for meeting us, and I am very happy to wish you a satisfactory stay experience! Please accept our compliments. Our little partners are also honoured to serve you; your satisfaction is our greatest hope, and we look forward to welcoming you again!
TEERUT
Camera Standard (2 letti)
Soggiorno: ott 2024
Lavoro
15 recensione
5.0/5
Eccezionale
Pubblicata: 16 nov 2024
Excellent 👍
Traduci
Risposta dalla struttura: 尊敬的賓客:您好!感謝這次的相遇,能為客人提供優質的服務是小美的榮幸,天氣漸涼,出門注意保暖哦 ,除了旅途中一瓶温暖的巴馬鉑泉和水果,小美還準備了許多的增值服務,可以滿足不同賓的需求,小美一直在傾聽每一位客人的感受,也一直在不斷進步,衹為做的更好,您的滿意是小美和酒店全體員工的最大希冀,期待與您的再次相遇哦~
Utente anonimo
Camera Familiare Selezionata
Soggiorno: ott 2024
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 17 gen 2025
Rooms are clean and hotel is close to shopping malls and subway. Hotel provides free masks at the lobby as well as warm bottled water! We basically walk to almost everywhere from the hotel, including 南京总统府.
Traduci
Risposta dalla struttura: Dear guest,Thank you so much for your wonderful review! We're delighted that you found our rooms clean and appreciated the hotel's prime location close to shopping malls and the subway. It's great to know that amenities like the free masks in the lobby and warm bottled water added to your comfort.We're especially glad you could easily explore attractions like the Nanjing Presidential Palace on foot from here. Your kind words mean a lot, and we look forward to welcoming you back for another memorable stay.Best regards
Utente anonimo
Camera Standard per due persone
Soggiorno: apr 2024
Famiglia
3 recensione
4.7/5
Fantastico
Pubblicata: 10 mag 2024
Great service provided from the hotel. The rooms are clean and comfortable. Cleaner will refill/change the mineral water, towel and tidy up your room nicely. Btw, the breakfast provided is super delicious.
Traduci
Risposta dalla struttura: Thank you for choosing Mercure Hotel Xinjikou Bo jin and sharing your stay with us ~ We are very happy that you have recognized and praised us during your stay ~ We are committed to providing professional and considerate service, comfortable and clean space for every guest from all over the world. We are honored that the results of our efforts have been recognized by you. The hotel breakfast is a combination of Chinese and Western buffet, with the addition of local snacks. We look forward to welcoming you again to Mercure Hotel New Street Mouth Porkin ~
Utente anonimo
Camera Superior matrimoniale
Soggiorno: set 2024
Coppia
2 recensione
2.7/5
Pubblicata: 29 ott 2024
I hardly do reviews but i hope to share my views so that the hotel can improve. We arrived at the hotel about 9pm and the street was quite quiet as hotel is in CBD, not touristy downtown area. Had to lug our luggage in the dimly lited street, about 800m from Xinjiekou metro. Most shops were closed. Hotel is located at the end of a quiet street. We had to walk out 20-30mins to find a eatery. Hotel room though modern is not so practical. Shower and toilet have separate cubicles. Shower cubicle has no clothe line, not helpful. There is no place to put my bath toiletries as i prefer to use my own nor to hang fresh clothes to change into. Also, it is too wet to change inthe cubicle and the only way is to exit the cubicle to put on fresh clothes :'( Lightings in the room are too glaring to the eye,such as ceiling reading light cast on top of my head when i rest on the bed, is too sharp. The clothe rack (open concept with no cupboard doors) has a big rectangular light panel which is too glaring and it is besude our bed and cannot be turned off unless the master light control is switched off. The bar conter light panel is also very glaring and is in front of the bed so it cannot be turned on as a side light if your partner wants to sleep. The round shaped lamp is alright but it cannot be turned on and off independenrly and is linked to master control switch so I cannot turn on any side light/lamp without disturbing my partner's sleep. Had a very frustrating time with the lightings. In the end, the corridir lighting was used as my reading light :,( The room is also very stuffy and hot, opening the windows could not help. Hotel informed us that they would only switch on the air conditioning for air ventilation not cold air. We requested for a cooler fan but not enough, sweating, could not sleep, had to request for a 2nd fan. Pillows were too thin and soft. We had a bad night and did not sleep well. Would not recommend the hotel nor return again. The next day, we moved to a another hotel(*A....) and it is located at Confucius Temple area, 100m away from the Fuzimiao Metro Station. Fantastic lightings, adequately bright soft lightings yet can be separately controlled, bath and toilet are connected, clothe line, better pillows and SUPERB powerful cold air-conditioning. Plenty of eating places and sight-seeing. We are much happier after moving to
Traduci
Risposta dalla struttura: Dear valued guest: Greetings! Thank you for choosing New Street Crossing Bukinmeiju Hotel in Nanjing and leaving a review. We apologize that the facilities did not meet your satisfaction during your stay. We listen to our guests' voices and continuously improve our products, facilities, and services. We apologize that the air conditioning issue during your stay did not provide you with a perfect stay experience. We would like to express our apologies again and we will make improvements. We also offer many value-added services, including unadvertised clothes hangers, latex pillows, buckwheat pillows, and foot bath buckets in the room. If you have any needs, please call 0 to contact the front desk and we will resolve your needs immediately. We again apologize for any inconvenience caused. We hope you will choose us again and see our improvements. We sincerely look forward to your return and wish you a pleasant life!
HOW KIAT
Deluxe Room (Double Bed)
Soggiorno: nov 2024
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 2 dic 2024
Great location. With metro within walking distant.  Helpful and friendly staffs.
Traduci
Risposta dalla struttura: Thank you for choosing us. Your satisfaction is our greatest wish for all our staff. We look forward to seeing you again at Mercure Nanjing Downtown!
Utente ospite
Camera Superior matrimoniale
Soggiorno: set 2024
Viaggio con amici
4 recensione
5.0/5
Eccezionale
Pubblicata: 21 ott 2024
Great hotel to stay at, location, service, breakfast, comfortable rooms! Definitely recommend.
Traduci
Risposta dalla struttura: DEAR,M53230****, welcome to stay at the Mercure Xinjiekou Hotel! Thank you for taking the time to share your stay experience with us. We are delighted and honored to see your high regard for your stay, especially your recognition and praise for our hotel's environment, location, and service. We will convey your compliments to our colleagues in the relevant departments, and we believe they will be delighted by your praise. We will also continue to provide our guests with attentive and professional service as well as excellent facilities and equipment! We hope to see you again at the Mercure Xinjiekou Hotel in the near future. Xiaomei wishes you and your family a happy life 🌹
Utente anonimo
Deluxe Room (Double Bed)
Soggiorno: apr 2024
Coppia
9 recensione
4.0/5
Molto buono
Pubblicata: 1 giu 2024
Good location 500 meters from Xinjiekou Metro station
Traduci
Risposta dalla struttura: Thank you for choosing to stay at Mercure Nanjing Xinjiekou bojin Hotel, you are very happy to meet you here, Xiaomei home is located in the Xinjiekou business district, convenient transportation, Xiaomei is committed to providing professional and thoughtful service for every guest from all over the world, comfortable and clean accommodation space, looking forward to your next stay ~
Albert
Camera Superior matrimoniale
Soggiorno: ago 2024
Famiglia
5 recensione
4.2/5
Molto buono
Pubblicata: 19 set 2024
You can ask for free bottle of mineral water from the front desk before you start exploring Nanjing. Self Serving drinks and tidbits also available when you return to the hotel. Xinjiekou underpass shoplots with 24 exits access to the MRT is 200 m from the hotel
Traduci
Risposta dalla struttura: 尊敬的賓客您好,非常榮幸您在南京新街口泊金美居度過了一段美好愜意的時光,對我們的服務以及整體環境的滿意是對我們最大的肯定。珍惜與您相遇的緣分,我們家早餐很豐盛的哦,有南京特色鴨血粉絲湯,老南京牛肉麪,皮肚麪,等眾多美食,我們還有送餐機器人,您點了外賣或者買了快遞,我們都可以用小機器人給您送到房間,小美期待與您的再次相遇!
Utente ospite
Deluxe Room (Double Bed)
Soggiorno: set 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 27 ott 2024
Room is clean, service very satisfied, worthy to stay when you visit Nanjing.
Traduci
Risposta dalla struttura: Roses are red,violets are blue,sugar is sweet and so are you.I am grateful for this encounter and look forward to meeting you again!
Utente ospite
Deluxe Room (Double Bed)
Soggiorno: lug 2024
Famiglia
3 recensione
4.7/5
Fantastico
Pubblicata: 7 ago 2024
The hotel have an excellent location and all the personal are so nice and very helpful, the place is very clean and the rooms are very comfortable👍, the food is just ok but I think could be better, I will definitely stay there if I have the opportunity to go back 南京 😊
Traduci
Risposta dalla struttura: 看到您的五分評價,小美激動萬分,小美為您準備的水果每天都很新鮮,有機器人小美隨時為您服務,希望能夠為您帶來不一樣的入住體驗。我們非常重視每一位賓客的入住體驗感,在住期間您有任何問題我們都會及時熱情的響應,積極幫您解決~酒店位於新街口市中心,周邊商場齊全,德基新百大洋百貨一應俱全,地鐵口也在附近,走路衹要兩百米,早餐也是為您精心準備了南京特色鴨血粉絲和金陵皮肚麪,期待您下次繼續選擇新街口泊金美居酒
Berger
Camera Deluxe con 2 letti singoli
Soggiorno: mag 2024
Lavoro
19 recensione
4.7/5
Fantastico
Pubblicata: 6 lug 2024
Very good hotel, nice and helpful receptionist. Rooms big and clean Fitness studio 24h opening is well appreciated. Best choice in Nanjing downtown
Traduci
Risposta dalla struttura: 感謝您對酒店的支持與認可,小美處於新街口市中心,地理位置特殊,寸土寸金所以周邊酒店房間面積都不大,酒店的淋浴間和廁所採用的是乾濕分離的設計,很抱歉未能帶給您更好的入住體驗;酒店早餐有南京各式特色美食,有鴨血粉絲湯,金陵牛肉麪,鴨油燒餅,蜜汁糖藕,赤豆元宵等眾多網紅美食,期待您下次到店品嚐,祝您生活愉快!
Utente ospite
Camera Standard per due persone
Soggiorno: mar 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 20 apr 2024
Excellent service!!! Front desk very friendly. The first thing I noticed when I entered this hotel is how excellent the customer service is. I would stay here again if I come to Nangjing.
Traduci
Risposta dalla struttura: Thank you for choosing to stay at the Xinjiekou Bojin Meiju Hotel and giving us such detailed feedback! Xiaomei is a French brand jointly operated by Huazhu and Accor Group. It incorporates French romantic elements in design and pays great attention to the use of Morandi color to highlight elegance. In terms of service, Xiaomei has always adhered to the concept of treating guests like family and friends. We will respond promptly and warmly to any of your problems and actively help you solve them. We are happy that every move we make is carefully recorded by you. We will continue to work hard to provide every guest with a comfortable and tidy stay experience and professional and thoughtful service. Looking forward to your next visit, Xiaomei wishes you a happy life!