Hotel in zona Departure Bay, Nanaimo

The people on the front desk were helpful and available. The beds were extremely comfortable and lots of pillows were provided. The air conditioning works and I was grateful for it. The room comes with a microwave, hot plate, kitchen sink and small refrigerator. That was great. However, the floor was filthy. I couldn't walk around barefoot because my feet got soot black in no time. When I stepped into the tub, I was horrified to see my own black footprints smeared in the tub. I stayed at this motel for four nights and the same long black hair from a previous guest, stayed on the bathroom floor. If I didn't wear something on my feet they got filthy. I reported the state of the floor to the front desk on the first night of my four night stay. The receptionist was so apologetic and that was nice, however nothing was done and the floor remained filthy for the duration of my stay. I lay my things out as I like them on the table countertops, but they were all rearranged when I got back at the end of the day. I don't like people touching my stuff so that irritated me. Perhaps staff look at it as tidying up, but I look at it it's interfering with my personal possessions. It would have appreciated if they'd wash the floor rather than spend time rearranging my things. It's not theirs to touch. Having said all this, the positives I mentioned at the beginning of this review, still stand. But if you don't like dirty floors, I would have a chat with the front desk before checking in, to be sure the cleaners are doing their job and the floor of the suite you rent is mopped and clean.

Very basic hotel, they do not have any luggage storage (apparently a management decision since covid), breakfast is sausage links and cheese omelette patties that have been reheated from frozen. A few other things like grocery store bread for toast and a couple of apples and oranges. Front desk is all screened off like the covid era, but also lots of prominent signage that they don’t keep cash on premise. Gives off the general feeling that there are some safety issues, perhaps for both staff and guests. Rooms are only surface cleaned - lots of dust on light fixtures, stains on rugs, bathroom spaces not wiped that well, must smell, etc. Limited room decor, no paintings or anything. Very drab, beige space. My room had a small balcony, ash tray on table so maybe a plus if you smoke (although rooms are supposedly non-smoking). Back side of the hotel was relatively quiet, that’s the only positive thing I can say. Limited amenities outside the room - no pool, no ice machines (at least not on my floor, and no indications where they are), only one slow elevator (use the stairs if you can). Also in a weird area of Nanaimo right off the #1 highway that’s a bit of a dead zone. There are no restaurants, coffee shops, etc. that are all that close, besides an Italian/pizza restaurant that is only open in the evenings and most days only for takeout. If you’re of average mobility, you’re a 10-15 minute walk from the main action in the central harbour area. Relatively easy going to get there (downhill, some routes have stairs), but a bit of uphill walking back. For the nightly rate charged compared to other properties - including the 2-3 major hotels that actually are in the harbour area - this is not a property I will ever be back to. If you’re just driving through, need a place to put your head for the night, and every other place is booked then this might be an option. Otherwise I would avoid at all costs.

It was descent overnight stay. There is a reno going on, so don't expect a fancy environment. Staff was helpful when I needed it. Room was clean. Third floor is the best in the hotel. Breakfast was okay. Coffee, muffins, fruit, etc. Good for one or two days. Not for a long stay, at least for now.

The air conditioner started leaking 3 or 4 days before we left the hotel as we were there for one week . It was kind of awkward as it is above the closet and right in front of the front door so we had to keep a towel down so nobody slipped. Especially my 5yr old son when he visited . Also I didn't realise when booking the room how small it was, it actually was inconvenient, how small it was especially for a week! If I had known that (because the picture makes it look like a regular sized hotel room and they had thae size on there bit which really looks at the sq metre if the room size. If I I had known it was so small I wouldn't of rented there. The staff were great though. They didn't charge us for late booking four when we told them about the air conditioner leaking

萬怡酒店是迄今為止在加拿大住過的性價比最好的酒店！房間面積大，乾淨整潔！房間整體風格簡約時尚，設施齊全！酒店一樓的餐廳環境不錯，價格合理，服務態度非常友好！地理位置優越，離海邊百米左右，周圍餐館和購物場所遍佈，治安狀況良好，停車也非常方便。 The Courtyard by Marriott is by far the best value for money hotel I have stayed in in Canada! The room is large, clean and tidy! The overall style of the room is simple and fashionable, with complete facilities! The restaurant on the first floor of the hotel has a nice environment, reasonable prices, and very friendly service! The location is excellent, about 100 meters from the seaside, surrounded by restaurants and shopping venues, the public security situation is good, and parking is very convenient.

Wasn't expecting much based on the room rate, but was very pleasantly surprised. Modern, new or recently refurbished, spotlessly clean, centrally located, value for money. Comp drip coffee (incl decaf) 24/7 avail in reception. The receptionist Ankush was very professional and efficient. Not once did I see him on his cellphone, he was always present, waiting to help anyone that came into reception. (impressive in this day & age 😏) Very comfortable stay, thank you.

Just a kilometer or two from the downtown core, the Grand Hotel is nestled near the malls and restaurant area. We were 3 (senior) sisters, one of whom was scheduled for eye surgery. Though we arrived just past noon, we were able to check in. The patient was able to nap as this is a quiet area. We chose an upgrade, a slightly larger room with a fireplace with a juliette balcony. Parking was convenient, right below our window. It was Valentine's Day! and we couldn't get a dinner reservation in any nearby restaurants. We declined the Sweetheart Special at the Grand as it was a bit pricy. Susie, the dining room hostess, asked the kitchen to accommodate us. They created braised ribs, mashed potatoes and vegetables for $45pp. Fair value and good food. The dining area is set up for quiet chat and eating, with a decor that absorbs the sound and pleases the eye. The room also had a frig and microwave. The shampoo and conditioner were exceptional quality. We had no issues and will stay again when the sister gets her follow up surgery. The desk clerk was courteous and accommodating, esp with our early check in. The total for an overnight stay for 3 people was less than $200.

Il personale è amichevole e utile, offre buone informazioni per le attività insulari. (Chiusura della strada, aciività locali e simili) La piscina è un po ' fredda ma c'è una bella opzione di jacuzzi a caldo. Le ore di piscina sono terribili e sono ammesse per molto tempo per divertirsi Il colazione disponibile con il soggiorno offre una buona varietà di base di uova cotte, cereali, tosta e succo di bagaglio e caffè o tè. Uno dei suggerimenti è aggiungere qualsiasi macchina di ghiaccio, altrimenti siamo felici di stare e trovare tutto pulito e piacevole di nuovo così amichevole e utile personale in tutto il mondo. Grazie Days Inn Nanaimo

Stayed with my family (and small pet) during a weekend soccer tournament. Hotel is very well maintained and the breakfast was a huge time saver!!! All staff were very professional and helpful. I would highly recommend this hotel for location and convenience to major roads!!!