Utente ospite
27 gennaio 2023
We went with a couple of friends and our family which includes my 2 daughters. To start with, the reservation ***ager Anish Veigas is extremely rude. Interactions with him during the booking were very high handed. He didn't seem interested in taking the booking at all. Felt like he was doing me a favour by giving me a reservation. The front desk ***ager at the property was very helpful and courteous and was the only bright spot in this entire experience. The property is unkept. Dust devils in the rooms, bathrooms shabbily maintained. We also rented the Kipling suite which was well maintained compared to other rooms. A huge issue is that this property does not get any direct sunlight. This is a big problem especially in the winter months. There was a sliver of sunlight from 8 am - 10 am everyday in front of the restaurant...and this sliver would be occupied by the waiters trying to warm themselves. The staff did not even help us with the bags while checking out. We carried the bags ourselves to the cars while they looked at us. Totally avoidable. ***y better properties avbl at similar and better price points.
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