Comfort Inn Naha Tomari Port

We had a good stay at Comfort Inn Naha Tomari. The room was very clean, and the location was excellent—just a short walk from the main shopping district. Since we had a rental car, we appreciated the staff’s clear explanation of the parking fees and procedure. The hotel uses a car lift system, which was easy to navigate—just drive in, and the staff will assist with retrieving the car when needed. The room itself wasn’t very big but was sufficient for two people. However, the pillows were quite flat and hard, making them a bit uncomfortable. We requested extra pillows the next day, which helped. Unfortunately, our experience was slightly marred on the last day. Check-out was at 10 AM, and we asked for just a one-hour late check-out. The middle-aged staff member with glasses was rather rude in refusing our request. Out of courtesy, we checked out 15 minutes before 10 AM and let him know we would stay a bit longer to have a coffee (as the hotel provides complimentary drinks). His expression showed clear annoyance, which made us feel unwelcome—though we had our coffee anyway. Despite this, most of the staff were friendly and helpful. Overall, it was a pleasant stay, but the check-out experience could have been handled with more hospitality.

It was seamless and transparent from check in til departure. Front desk was helpful when info and assistance needed. Definitely well recommended as for others.

Clean room. Good breakfast.