Hotel in zona Karusa, Monaco di Baviera

La camera è molto comoda e confortevole e le prese accanto al letto su entrambi i lati sono particolarmente impressionanti. Questo è più premuroso di molti hotel. Il rapporto prezzo/prestazioni è troppo alto, più economico rispetto ad altri paesi dell'Europa occidentale. C'è un ottimo ristorante gourmet tedesco a 20 metri sulla sinistra, con servizio e piatti ottimi.

Dalle foto viste su internet mi aspettavo un hotel più bello di quello che è nella realtà, per questo sono rimasta un po' delusa... Hotel vicino alla stazione cosa che ha lati positivi ma anche negativi: è comodo da raggiungere a piedi dopo essere arrivati in treno ma la zona non mi è sembrata per niente sicura, specialmente la sera. Il presonale mi è sembrato un po' freddo. La struttura è abbastanza vecchia, così come l'arredamento che risulta antiquato. Il bagno e le lenzuola erano puliti. Il materasso era vecchio perciò non il massimo della comodità ma per un paio di notti ci si può adattare. La colazione mi ha sorpresa positivamente poiché le mie aspettative erano basse. È abbastanza varia e ci sono opzioni dolci oltre che al solito salato che si trova spesso all'estero.

It’s very good, but enough issues to knock a star off. Lots of good things - very clean, modern room. Great shower. Good lighting. Comfortable bed. Fabulous breakfast, with omelettes to order. Every sort of milk you could imagine (though except, oddly, we couldn’t find fresh - the one we thought was it was UHT!). Great gym on 14 floor. Internet lightning fast. The staff were friendly and gave you full attention when you were with them. Issues. Short staffed. On checkout, for example, only two staff, one of whom was on the phone … then the other could not get round an issue for a couple checking online, so had to be helped by the first. When a place is this swish, check in and out should be fast and slick. It wasn’t. Short staffed in the restaurant too: we’d booked a table but were ignored by the two staff who were covering the bar and the tables. A lot of tables and a long wait to be seated. Better training needed: at least greet and acknowledge the waiting guests. Restaurant food was ok. In the room: no access to the online hotel directory: reception didn’t really understand the problem and sent a spare remote up to us, then guessed maybe a software issue. No USB ports in the sockets, and none to loan (you could buy them apparently). (Tip: actually there there are two USB ports - on the back of the TV! They’re fiddly to reach but it can be done, and they charged a phone overnight).

I recently had the pleasure of staying at the A&O Laim and I must say, it was an absolutely fantastic experience from start to finish! This charming hotel exceeded my expectations in every possible way, making my trip to Munich truly memorable. From the moment I arrived, I was greeted by the warm and friendly staff who made me feel right at home. The check-in process was smooth and efficient, and I was delighted to find my room to be clean, comfortable, and well-appointed. The modern decor and cozy ambiance instantly put me at ease, providing the perfect retreat after a long day of exploring the city. One of the highlights of my stay was the delicious breakfast buffet offered by the hotel. With a wide variety of options ranging from fresh fruits and pastries to hearty eggs and breads, there was something to satisfy every palate. The dining area was spacious and well-maintained, and the attentive staff ensured that I had everything I needed to start my day on a high note. Lastly, I cannot praise the staff enough for their exceptional service. They were always available to provide helpful recommendations, whether it was suggesting local restaurants or providing directions to nearby attractions. Their genuine warmth and willingness to go the extra mile truly made me feel like a valued guest.

Molto accogliente posto. Grande prodotto in camera e assolutamente senza spot. Il concetto F&B è buono e si deve provare la pizza, davvero deliziosa. Nella parte superiore della zona divertente è davvero divertente, per giovani e vecchi. Mi è piaciuto molto il mio soggiorno. Grazie a tutta la squadra. Molto amichevole e attaccata.

È vicino al metro, molto amichevole e utile receptionist. Le camere sono pulite e belle. Non vuoi andare a tutti :)

La posizione è buona. Il parcheggio è coperto e gratuito! Lo spazio è più grande del previsto. C'è anche un lavandino nella stanza per lavare tazze di caffè, ecc. Un'esperienza davvero soddisfacente!

I had a fantastic experience during my stay at this hotel. The staff, particularly Makram Rezgani, were exceptional in making me feel welcome from the moment I arrived. When I checked out in a hurry and left two items in my room, Makram Rezgani went above and beyond to assist me. Despite my items not being found initially, he personally took my details and assured me he would keep me updated. To my surprise, Makram had located my items and even went the extra mile to mail them to me promptly as I had already left for the airport. His outstanding customer service truly stood out, and I highly recommend this hotel for their exceptional hospitality.

The receptionist of the evening shift between 19:00 and 19:30 on 1 August 2022 was extremely rude. Not even close to the lowest standards of hospitality. We booked a room in Leto Hotel Moosach that now is B&B Hotel via the booking service, but it was still Leto Motel on the reservation with the same address. First, we came to the desk and the receptionist rejected to check our booking detailes at all, bc in the receipt he saw the logo of the accommodation service, not the B&B and told us that we’re at the wrong place. We checked the map and the online reservation again, and found out that everything was right. We came back to the front desk and asked to check other numbers from the reservation, but it didn’t work. Then we were told in the rude manner, that we’re just wasting his time and there is a row of people as we’re not… and we should go away. After a while we came back and asked to look up the reservation by our surnames, and finally it worked. We also asked him how can we address him, but he said that he wouldn’t tell us, which is weird. The receptionist asked us to pay as there was no information about payment in the computer, however it was already prepaid. We showed him the receipt from the website where the payment is seen with the details and again he rejected any papers from this booking service and insisted on paying or leaving. Fortunately, the service team from the booking service showed great performance and our issue was solved after we contacted them. Suddenly the receptionist approached us at the hall and said that he can check us in. And after he registered us he told that there were no problems with him, it’s a system error and no one’s fault and we were just disturbing him for nothing. But obviously the thing is his attitude towards us from the start. He was not trying to help us at all, but wanted to get rid of us and literally treated like trash, not people. Actually, my bf comes from hospitality management field and has a rich working experience working in the premium chain Lotte Hotel, so he wouldn’t dispute with no significant reason. And I have stayed at B&B not long ago in Budapest and was satisfied with the service. I always knew that it is a nice place for a budget stay with helpful staff. So both of us were completely shocked and disappointed. I hope that this situation will be taken seriously by the B&B management because the incompetence of the single team member shouldn’t spoil the reputation of the whole company. And I still believe that what happened is an exception.

The niu Fury is a pleasant, modern, value-for-money hotel next to an Italian/Indian Restaurant in Dornach on the eastern outskirts of Munich. The hotel is very convenient for the many businesses present in the Dornach business Park. I have stayed there twice now and on both occasions been very happy with the friendly staff, the quality of the room and their breakfast offering. For evening dining, there is an in-house restaurant (which I didn't try) and there is a Italian/Indian restaurant right next door. The main attractions for me were: it's proximity to the business I was visiting; the ease with which I could get there from Munich main station - seven stops on the S2; and the very competitive price (once one has bcome a member of their ”N” club).