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Hilton Garden Inn Seattle North/Everett
4.2/5103 Recensioni

Hilton Garden Inn Seattle North/Everett

Mukilteo|2.7km dal Mukilteo Chocolate Company
We did not feel that we had any privilege that a Hilton Honors Diamond member should expect during our stay. - It appeared that only a few rooms were occupied when we arrived, but we did not receive any room upgrade. Also, all designed parking spaces for Diamond members were occupied while the rest of the parking lot was practically empty. - Immediately after we entered out room, someone used a key card and opened our room door. Although it turned out to be a housekeeping staff, but that creeped us out very much. - I called the hotel before I made the reservation and confirmed (with the staff named Heather) that we would have complimentary breakfasts for every night as a Diamond member. But when we checked in we were told that it was actually the daily credit rather than the actual breakfasts. That was a big disappointment. - When we made the reservation we requested daily housekeeping service. But when we checked with the front desk staff the first night that their system did not show our request. Fortunately we caught that in time and asked the staff to reflect our request in the system, and we did have the housekeeping services as requested. - Our breakfast experience at the restaurant was horrible. The waitress did not even greet us, even after I approached her and mentioned we were sitting at a table. Then, one person walked in and sat at another table and she immediately brought him juice and coffee while she continued ignoring us. I then walked to the front desk and reported my situation and the front desk staff went to talk with the waitress. After that, the waitress still decided not to come to our table. I approached to her again and asked how we could order our breakfast. She then took our order and we finally could have a normal breakfast from that on. - A couple days after our stay, I reviewed the final statement and saw that some daily credits were missing. I called the hotel and the staff (Natasha) admitted the error, and said she would correct it so that it would be reflected in my credit card. But the overcharge has not been refunded to me.

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TownePlace Suites by Marriott Seattle Everett/Mukilteo
4.1/5103 Recensioni
La mia famiglia è rimasta in questo hotel mentre visitava la zona di Seattle. Ci siamo divertiti e ci saremmo certamente rimasti. La stanza era molto pulita, letto comodo e personale molto cortese. Il manager si è spostato di qui per visitarci ogni giorno per rispondere a qualsiasi domanda che potevamo avere riguardo alla zona di Seattle e per assicurare che la nostra famiglia avesse un bel viaggio. Ha offerto meravigliosi suggerimenti per le attività familiari e i deliziosi ristoranti.L'hotel è situato in una posizione buona e facile da raggiungere.
Hilton Garden Inn Seattle North/Everett
4.2/5103 Recensioni
We did not feel that we had any privilege that a Hilton Honors Diamond member should expect during our stay. - It appeared that only a few rooms were occupied when we arrived, but we did not receive any room upgrade. Also, all designed parking spaces for Diamond members were occupied while the rest of the parking lot was practically empty. - Immediately after we entered out room, someone used a key card and opened our room door. Although it turned out to be a housekeeping staff, but that creeped us out very much. - I called the hotel before I made the reservation and confirmed (with the staff named Heather) that we would have complimentary breakfasts for every night as a Diamond member. But when we checked in we were told that it was actually the daily credit rather than the actual breakfasts. That was a big disappointment. - When we made the reservation we requested daily housekeeping service. But when we checked with the front desk staff the first night that their system did not show our request. Fortunately we caught that in time and asked the staff to reflect our request in the system, and we did have the housekeeping services as requested. - Our breakfast experience at the restaurant was horrible. The waitress did not even greet us, even after I approached her and mentioned we were sitting at a table. Then, one person walked in and sat at another table and she immediately brought him juice and coffee while she continued ignoring us. I then walked to the front desk and reported my situation and the front desk staff went to talk with the waitress. After that, the waitress still decided not to come to our table. I approached to her again and asked how we could order our breakfast. She then took our order and we finally could have a normal breakfast from that on. - A couple days after our stay, I reviewed the final statement and saw that some daily credits were missing. I called the hotel and the staff (Natasha) admitted the error, and said she would correct it so that it would be reflected in my credit card. But the overcharge has not been refunded to me.
Extended Stay America Suites - Seattle - Mukilteo
3.4/587 Recensioni
Would give 0 stars but my husband thinks the girls up front who helped us out earned the 2 stars. Checked in around 10pm, and the front desk girl was a little short with us but it was late so we brushed it off. To start our room was absolutely freezing cold, and had a little musty smell. The heater took about an hour to actually start warming the room. Flash forward to the morning and we both think it smells so much worse than we got there, and realize turning the heater on was a mistake. We pick up our sweatshirts off the ground and they smell like straight up pee. So bad that we had to find a plastic bag to put them in, along with our other clothes from the previous day because they reeked of pee. We went out to buy new sweatshirts and when we came back the entire room had finally warmed up and the smell was on everything. It was bad. The only saving grace is that the front desk associate the next morning was really nice and immediately got us switched to a different room and checked back in with us to make sure everything was ok. Our room was definitely better, was definitely cleaner and the heater worked better but it was hard to feel all the way clean if I’m honest.

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