Hotel Hotel con vista montagne a Kyrenia

I have had several wonderful stays at the Pia Bella, as a solo traveller. The property is a peaceful spot amidst the city. There are two lovely pools, never too busy. Staff are very helpful. In particular a lovely guy in the garden bar, very friendly. I would only stay in the new block, where the rooms are modern, very clean and comfortable. The old block is very dated and smells of smoke. I don’t know how people can complain about the food - I never bothered eating out as I enjoyed the food at the hotel so much. In particular the lovely sandwiches from the garden bar at lunchtime, which come with gorgeous homemade chips. For evening meal, the range is not huge - but this is not some sprawling hotel, it’s perfectly sufficient. There was always something to choose from, and the desserts were lovely too. It would be nice to have a few more fresh fruits variety at breakfast. Wifi is free, throughout the property, although I struggled with it when staying in a city-side room, must have been a bit further from the router. Thank you for another wonderful stay Pia Bella.

18.08.2023'de eşim ve kızımla birlikte Girne'ye tatile gittik. Daha önceden kalmayı planladığımız otel rezervasyonu ile ilgili sorun çıkınca, 2 günlüğüne geçici olarak kalmak üzere Girne limanında bulunan ”White Pearl” isimli otelde yer bulduk. 1 Geceliği için de 2.100 ₺ para verdim! Ama odası, banyosu her yer pis ve bakımsızdı. Mini dolabında boş kutu kola çöpü vardı. Otel değil, sanki terk edilmiş köhne bir apartman dairesi gibiydi. Mecbur olduğumuzdan 2 gün kalmak durumundaydık. Ancak ilk gece böcek ısırmalarından dolayı ertesi gün kalacak yer aramak üzere oteli terk ettik. 1 gün sonra eşimin tüm vücudunda oluşan böcek ısırığı yaraları 2. Gün 2,5 yaşında ki kızımda ve bende de başladı. Tüm vücudumuz yoğun bir şekilde kaşınıyordu. Bir başka otelde yer bulduk. Eşim 2 gece yoğun kaşıntıdan uyuyamadı. Hafta sonu olduğundan nöbetçi bir eczane buldum, eczacıya yaraları gösterdiğimde bize uyuz olduğumuzu söyleyip uyuz kremi verdi, kremi kullandık ancak ızdırap gibi kaşıntılarımız devam etti. Pazartesi günü Girne'de ki devlet hastanesinin aciline gittik. Doktor uyuz olmadığımızı böcek ısırığı olduğunu söyledi ve üçümüze de alerjik ve rahatlatıcı iğne yaptılar. Ailemle birlikte mutlu bir tatil hayaliyle geldiğimiz Girne'de tatilimiz bu otel yüzünden zehir oldu. Tüm vücudumuz yara bere içinde. Kızımın çektiği ızdırabı asla unutmayacağım. Otelin sahibi olan b*** bey 'in telefonunu buldum ve olayın 2. Günü arayıp vücudumuzdaki yaraların resmini attım ve durumu belirttim. Bana sadece; kusura bakmamamı ama böyle bir şeyin mümkün olmadığını, ilk kez bir şikayet aldıklarını söyledi. Ben kendisine şikayetlerimi belirtmeye devam ettikçe bana ”şikayet edin beyefendi, şikayet edin” diyerek konuyu kapattı. Burada yaşayan tanıdığım bir kişi aracılığı ile tanıştığım bir başka kişiye bu olayları anlattığımda bana; ”bu oteli bildiğini, sorunlu ve bakımsız bir mekan olduğunu benzer şikayetleri daha önce de duyduğunu söyledi.Bu otelde kalıp sağlığınızı riske atacağınıza parktaki bankta yatın daha güvende olursunuz.

Stayed for two nights at the hotel over the Christmas period. This was not the first time we had spent Christmas at the hotel but this was definitely the best so far. At check in we were greeted by Dalia who completed our registration very quickly and efficiently. The service, accommodation, quality of alcoholic drinks and food were all excellent. We were particularly impressed by the breakfast selection on offer in the Spice Restaurant. On our previous visits we found this to be a little basic. Fruit juice had to be purchased at an extra charge and the cereal choices were limited. The whole of our group were impressed by the improvements. All staff especially in the restaurant were very pleasant and attentive. Our waiter Raj was excellent and nothing was too much trouble. A special mention has to be made about Nicla the restaurant manager. She worked very hard ensuring that everyone had a warm welcome to the restaurant and was aware of everything happening with her staff and guests. Our rooms were beautiful and housekeeping made sure they were kept clean and well stocked with amenities. Looking forward to our next visit.

Arrivavano le ore di mattina circa le due, dopo aver viaggiato tutto il giorno, il taxi ci ha lasciati alla parte chiusa dell'hotel, ci ha preso un'altra ora per trovare la ricezione, quindi automaticamente è stato un brutto inizio, La ricezione è stata accolta da un bel ragazzo che ci ha fatto visitare immediatamente e ci ha aiutati a raggiungere la nostra stanza. La stanza era pulita e spaziosa, abbiamo una camera principale, una bella vista dal balcone. Inizialmente ho chiesto una camera a basso livello, ma non c'era nessuna, ma mi è stata lasciata una bella lettera che spiegava la situazione, così sono rimasto nella stanza data come non dare all'hotel l'ansia di spostarci, ma la lettera era un contatto molto personale. Il colazione è un pranzo tradizionale turco, con una scelta di uova dopo, molto bel colazione con delizioso succo di limone. La piscina era tranquilla e rilassante, molto facile trovare un letto solare, il ragazzo che si siede nella piscina andrà a prendere le bevande, cibo ecc Lasciato presto la mattina per tornare a casa e l'hotel ci ha fatto gentilmente sandwich per i nostri viaggi Grazie Topset per un piacevole soggiorno rilassante :)

I want to begin by saying that the bar staff, pool staff, cleaners etc. are the friendliest, most welcoming people and so this review does not reflect on them at all. So we booked for 2 adults and 1 child (13years) through trip.com. After an overnight flight and being extremely tired, we finally arrived at reception to be told that no, we had only booked for 2 adults. We quickly showed the reception staff our email which said '2 adults, 1 child (13years)'. The man on reception told us that there was a comma and not a plus sign and so that meant that it wasn't plus 1 child. This completely baffled as why would the email have a child and age if not booked regardless of commas/+ signs and we continued to insist that we had booked for all of us. After some back and forth, he decided to ring the manager who promptly said that it wasn't something she would accept and that we would have to pay extra for our child. The man told us this and said that as we hadn't booked through the hotel, this wasn't his problem and that I could take it up with trip.com. Now, 2 flights, no sleep and the fact that I have various conditions that effect my mental health so much that I am registered disabled, I admit I responded harshly at this point. How can you advertise through a 3rd party website, be shown the confirmation, and still tell paying customers that this is your problem, not mine? Even if this were true, wouldn't a more appropriate response be 'You clearly have a booking and have come a long way, let's get you settled in a room and then we can either contact trip.com or help you contact them to get this sorted out'? I then asked to speak to the manager myself- the member of staff phoned her but she refused to come to the phone and said if we were unhappy, to cancel our booking and then shut the phone. Cancel and go where with what money? Were we supposed to walk back to London in order to have somewhere safe to sleep? There was no budge and around an hour after arrival, we were told by trip.com to pay the extra and they would refund us. Kudos to them, we were refunded within 2 days and they were extremely helpful. After all of this, there were so many issues with the hotel itself - street digs in the pool, ceiling in living room crumbling and falling, dirty sheets and tiles, the shower flooded every day and at one point was a waterfall down the stairs into the living room and we had to use wvery towel we had to soak it all up, ants everywhere, the list is endless and I have added pictures so people can see it for themselves. I am so disappointed the whole experience was an absolute shambles. To top it all off, I was telling a friend who lives in Cyprus and he knew the owner. He phoned the owner to tell him and the next day we were offered a free meal as an apology - so just because I had a contact, and the owner told you off, you give me a gesture of goodwill? What if I hadn't known anyone, would this gesture have even existed? Or would you have just told us it wasn't your problem? We refused. Disgraceful.

After 2 long years away we were glad to be back at Sammys hotel. All the staff had changed but the new staff were lovely, especially Tara, Ali, Jony, Dior, Aziz. Our room lady and the young man who worked alongside her, kept our room spotless, with clean towels and clean bedding everyday. There had been a few new changes since we were last there but all for the good. See you later in the year