Stayapt Suites Raleigh-Durham/RTP

This Hotel was a disappointment I will never stay here again, due to the hotel I originally had a reservation at something happened to some of the rooms, so they weren’t going to be ready by check in time. So this was very last minute. Upon arriving to check in the glass on the door and outside windows were dirty, trash overflowing outside the trash bin by the front door. No elevators for a person that could be handicap. In the room no stove, window was filthy with spiderwebs that seemed to have been there for a long time. Table was wobble, cabinets dirty, one wastebasket, stains on the sofa, the carpet, and the chair at the table. The bathtub needs work done to it. No where to get ice or drinks, good thing we had our own. The best thing was the air conditioner and that didn’t even had to run long cause the room was cool, and the tv worked great, but everything else not so much. Also when answering the phone what happened to saying the name of the place rather than just saying front desk.

Apt vs Hotel Our experience with stayAPT was a good one. Ms Serena was nice and communication was great. The property is well maintained. The room, refrigerator, and microwave were clean. The bedroom carpet and couch had just been cleaned as well. Although we were comfortable and really enjoyed the stay and great location, we would suggest a way to increase water pressure, replace all linen, although clean but appearance is key, check toilets because we had to hold the handle down while flushing and it was a little noisy for a moment afterwards. The living room was quite small but we appreciated the large tv there and the bedroom. With a full kitchen there should be dish liquid and paper towels. Shower amenities are provided but there's no hand sanitizer or soap. Although you can make requests, you have to stay at least a week to receive room service. Overall, I enjoyed the stay, would recommend, and would stay again. If you are used to hotel stays and having access to breakfast this is not for you.

my stay at stay apt was a great experience. it was quiet, cozy and comfortable. staff had good communication and was there to help whenever i needed it. the room was nice and clean overall, the only thing that was a negative to me was a few stains on the couch but it wasn’t bad. overall i enjoyed my stay and would recommend especially for those staying for a while