The host name is Lucky Day .. we paid over 3 thousand dollars to stay at her place in queens NY and when we arrived , the outer door is supposed to be left unlocked 25/7 as per her rules . The hallway of the first floor was filled with Garbage and rotting food and old furniture stacked up all the way to the side and it smells so terrible , my family could not stay another day there . They all left and went and book hotels . I was left to stay there with my husband because I couldn’t leave at the time . Came to attend a wedding and I was a main person there and my presence was highly demanded , and I was short on time .. I couldn’t find the time to move over to a hotel . I tell you , the stench of the place goes all the way up to the second floor which is where we were staying . We couldn’t bear it but we were out of the house most of the time . As soon as we found the time , my husband and I moved to a hotel and afterwards we came back to the Airbnb place and cleared out our things and cleaned up the place and left it the way we found it . When I got home I started a resolution with the Airbnb about getting a part refund due to us having in by to leave the place because of the stench . We sent pictures of the garbage stacked up in the hallway of the first floor . We send proof of our stay at the hotels . We send proof of the way Lucky Day was very rude to us , in text , in phone calls and in answering to our calls . We literally begged Airbnb to have Lucky Day give us back a part of our money spent . We explained how the house was unsafe for guests because of the door being unlocked 27/7 and she gave us one key to be used among all my guests . She asked us to put the key under the mat so everyone can get access to the house . There was many many other issues that Lucky Day proves to be a very nasty host to her guests .. In the end the Airbnb people claimed that there was nothing hey could do at that point . We were left with a big bill , to pay the Airbnb which we hardly used , and also hotel bills which we enddd up having to live to with our families . I don’t think that it was fair of Airbnb to not show any concern about our complains . We sent videos to show all he garbage that was stacked up in the hallway of the first floor . We sent pictures of wet clothes hanging on the railways of the stairs as we have to walk to go up to our floor . We were very unhappy with the outcome of the resolution . We think that Lucky Day is a very Nasty person as a host and she is very rude and unfair to her guests .
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