Hotel a 4 stelle popolari a Montevideo

Wow. One of the most ridiculous experiences in over 35 countries and 150 hotel stays in my life. Arrived at the hotel which looks dated from the outside but I was confident, based on the reviews, that the rooms would be decent as I expected. Slow check in process but staff fairly friendly. We got to the room which, no exaggeration, was one of the most dated, smoky, disgusting rooms I’ve been given. Rather than complaining at the end of the stay, I returned to reception and said that the room was horrible and smelt terribly of smoke. I asked if we could be moved to a nicer, newer room. This wasn’t well received but Leonardo (hotel receptionist) said that he would arrange for us to move to a room on the eighth floor. We fetched our things from the first room and waited at reception. After Leonardo had ignored us for a few minutes, I asked again if we were being moved to a better room. To clarify, by better, I was asking simply for a more modern room that did not smell of smoke and that reflected the photos of the hotel online. At this point, he lost his temper and said that we needed to go and sit and wait. I explained to him that we had a reservation later in the evening and that we needed to check into our new room quickly. He behaved aggressively and with a short temper - telling me that I should basically be grateful that he was moving our room! I explained that, as a customer, we pay for a room of a good standard for the price and that he was not doing us a favour! He then accused me of ‘harassing him’ about having a better room! There was no element of ‘harassment’ and only Leonardo speaking in a rude and totally unprofessional way. I could not believe what was happening! At this point, I asked to cancel the room as we were going to stay elsewhere. I asked Leonardo for confirmation that the cancellation would be free and he told me ‘he did not have time to write this confirmation’. I explained that it would take him less than a minute and that we could only leave the hotel if we were sure we would not be charged. He begrudgingly provided Brie after demonstrating a further bad attitude. I am sure that the hotel will reply to this review with a different version of events but, all I can say is, this hotel is seriously dated, in a bad condition, smoky in the room we were given and the attitude of Leonardo was one of the worst and most bizarre I have ever come across. I am also making a formal complaint to the NH Hotel group, whom I expected better of.

Ottimo soggiorno, vista e posizione (50 metri dal Shopping Punta Carretas). Sebbene abbia la possibilità di parcheggio, i posti sono limitati e l'opzionale è a circa 3 isolati dall'hotel. Caricato o con giorni di pioggia è una complicazione. Mi hanno prelevato il 10% quando la mia tariffa diceva “tutti i contributi inclusi” (un dettaglio negativo che non ha più incidenza). Colazione molto completa.

Excelente todo, la ubicación, las habitaciones, el desayuno y sobretodo el trato del personal. Sumamente recomendable! Sin duda para repetir. Estuvimos en una habitación de 4 y fue super cómodo todo , la cocina americana un plus.

Nos quedamos sólo una noche y nos encontramos con un hotel moderno y cómodo, en una muy buena ubicación para conocer la zona de Buceo. La habitación muy cómoda, el desayuno buffet completo, variado y rico. La atención del personal muy buena también. Cerca del hotel se encuentra el Montevideo Shopping Center y en la zona hay varios restaurantes para comer. Aunque por la zona del hotel no se vio mucho movimiento, se sintió seguro. Volvería.

Tutto molto carino , migliorare la colazione

Il mio soggiorno al SORO Montevideo, la collezione Curio di Hilton era perfetto in ogni modo. Da quando il personale amichevole del front desk mi salutava all'iscrizione, fino all'ora in cui disse addio all'iscrizione, tutto era perfetto. La stanza era bella e ben attrezzata e decorata, il wi-fi e il centro fitness erano topnotch, e il colazione era grande (non mangiavo altro pasto al ristorante). La posizione dell'hotel, lungo la strada dalla Rambla, è facile da camminare a molte negozi e ristoranti, ideale per il turismo e l'attività. So che ogni volta che sono a Montevideo, il SORO sarà la mia prima scelta di dove stare.

Right on a small square in the middle of the Old City, this gem makes you feel like you have gone back in time. It is old world glorious, unique, and well located. The room was large, and thoughtfully laid out with historical and thematic pieces. I had a 20's microphone and stand in mine. Very cool Breakfast was phenomenal, and a great start to each day. The best of all, was the staff. I lost my cell phone on my 2nd day, and AT&T did not allow me to activate my backup. Each of the staff (two gentleman and one gentlelady) took as a personal mission to ease the pain of such a loss on vacation. My basic Spanish helped in the stores, but all 3 had excellent English and more importantly a huge heart to help me out. What could have ruined my vacation, became a reminder of why I travel in the first place. To meet people and share experiences. There was no limit to what the staff tried to get me up and running with another phone, but also their cool and calm demeanor allowed me to stay in the right vacation mindset. Frankly they made the trip, and allowed me to continue with my plan on to Argentina. Danny

Decaduto hotel e impianti. Necessità urgente di riparazione/retrofit. La stanza era terribile: muri sporchi e spazzati, letto sembrava essere stato usato di recente (anche se sembrava fogli puliti) o male costruito. Il bagno era vecchio e il pavimento era sporco L'intera esperienza è stata un incubo.

As a Canadian traveler with large family, this boutique hotel in central Montevideo was one of the finest places I have stayed at. The front lobby staff (especially Laura) were incredibly helpful and English was very good. They are available on whatsapp to answer questions prior to your visit. The roof top breakfast dining was really great spread with hot meals. The location is generally safe and walking distance to the central commercial district. The famous Palacio Salvo and Plaza Independencia are a block away. Lots of eateries (Americano Cafe really good), pharmacies, laundry, and convenience stores. The history of revitilzation of this hotel reminded me of the incredible boutique hotels of Queen St W in Toronto (a bit like Drake Hotel with a more family feel). The rooms are not large as it is an older building conversion but offers a comfortable and clean upgrade.

Da Armon Suites Hotel di Montevideo (Punta Carretas) impiegherai pochissimo a raggiungere luoghi interessanti senza dover guidare o prendere mezzi pubblici. Sarai infatti ad appena 3 minuti a piedi da Mercato Feria De Villa Biarritz e 6 minuti da Rambla de Montevideo. Questo hotel si trova a 0,6 km da Castillo Pittamiglio e 0,8 km da Punta Carretas Shopping (centro commerciale).Lasciati coccolare con massaggi, trattamenti per il corpo e trattamenti per il viso in loco. Se cerchi opportunità di svago, apprezzerai un centro fitness, una piscina coperta e una sauna. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni.Gusta il pranzo preparata al ristorante di questo hotel, o richiedi il servizio in camera con orario limitato.Potrai usufruire di un business center aperto 24 ore su 24, check-out veloce e quotidiani gratuiti nella hall. Questo hotel è ideale per l'organizzazione di eventi, grazie a un centro congressi e una sala riunioni. Potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento; inoltre, in loco troverai il un parcheggio (a pagamento).Nelle 40 camere della struttura, dotate di angolo cottura, ti sentirai come a casa. La TV LCD con canali via cavo è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti consente di restare in contatto con il mondo. Il bagno in camera dispone di combinazione doccia/vasca, vasca idromassaggio e soffione a pioggia. I comfort includono telefoni, casseforti e scrivanie.