Mercure Montevideo Punta Carretas

Recensioni su Mercure Montevideo Punta Carretas

Mercure Montevideo Punta Carretas

Rbla. Mahatma Gandhi 371, Montevideo, 11300, UruguayDettagli hotel
Mercure Montevideo Punta Carretas
Mercure Montevideo Punta CarretasMercure Montevideo Punta CarretasMercure Montevideo Punta Carretas
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.4/10
Molto buono
72 recensione
Recensioni verificate
Ubicazione8.5
Strutture e servizi8.4
Servizio8.5
Pulizia8.2
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Tutte le recensioni(72)
Recensioni positive(40)
Recensioni con foto/video(2)
Recensioni negative(8)
Utente ospite
Camera Superior con due letti singoli
Soggiorno: nov 2024
Lavoro
30 recensione
10.0/10
Eccezionale
Pubblicata: 1 gen 2025
Very good view near the sea
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MATVEI S.
Camera Superior Queen
Soggiorno: apr 2025
Lavoro
25 recensione
9.0/10
Ottimo
Pubblicata: 29 mag 2025
Отель неплохой, но ковролин ни разу не мыли, грязный. Завтрак вкусный
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Rafael
Camera Standard Queen
Soggiorno: lug 2024
Coppia
2 recensione
10.0/10
Eccezionale
Pubblicata: 3 set 2024
Hotel pequeno mas muito limpo e confortável para viagem de turismo ou negócio.
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Utente ospite
Camera Standard Queen
Soggiorno: mar 2024
Coppia
7 recensione
9.0/10
Ottimo
Pubblicata: 2 mag 2024
Atendimento maravilhoso, camas muito duras, café da manhã sempre igual, não a variação do que é servido
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Lucrecia Aparecida Rebelo
Camera Standard Queen
Soggiorno: feb 2024
Coppia
1 recensione
9.0/10
Ottimo
Pubblicata: 1 apr 2024
FOI MARAVIHOSA. O ATENDIMENTO FOI RÁPIDO E EFICIENTE
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CRISTINA CAMPELLO
Camera Standard Queen
Soggiorno: feb 2023
Coppia
20 recensione
8.0/10
Molto buono
Pubblicata: 21 mar 2023
Hotel mercure Montevideo bom e bem localizado . Valeu a experiência .
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Xiexieshushu
Camera Standard Queen
Soggiorno: mag 2023
Lavoro
21 recensione
8.0/10
Molto buono
Pubblicata: 29 ago 2023
。:.゚ヽ(*´∀`)ノ゚.:。(^→ᴥ←^)[ʕಠɷಠʔ]\( ͯω ͯ)/
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Utente ospite
Camera Standard Queen
Soggiorno: gen 2024
Solo
1 recensione
3.5/10
Pubblicata: 6 feb 2024
不人性化。
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Utente ospite
Soggiorno: gen 2023
Solo
4.0/10
Pubblicata: 27 feb 2023
Se non fosse per le persone che lavorano alla reception un posto del genere farebbe meglio a chiudere. Struttura vecchia e fatiscente. Posizione fronte mare ma in un posto dove non c’è il nulla. La camera e molto vecchia, le lenzuola sono trasparenti. Per non parlare dei prezzi del minibar… nemmeno negli Stati Uniti così alti. Molto ma molto brutto. Note positive: segnale internet e come dicevo il personale della reception molto cordiale al check-in e molto comprensivo al check out dove il ragazzo mi ha addirittura aiutato a portare la valigia fono al taxi.
Risposta dalla struttura: Cari ospiti, apprezziamo e apprezziamo i vostri commenti. Per noi è molto importante sapere che sei stato trattato con gentilezza e che ti sei sentito a tuo agio con il nostro staff. Inoltreremo il tuo feedback al nostro team di accoglienza, che sarà sicuramente molto grato per il tuo riconoscimento. Siamo spiacenti che l'hotel non sia all'altezza delle vostre aspettative, vi preghiamo di accettare le nostre scuse. Cordialmente, Ilana Gateno Direttore Generale.
Utente ospite
Soggiorno: dic 2022
Coppia
8.0/10
Molto buono
Pubblicata: 31 gen 2023
Padrao rede Accor . Equipe muito atenciosa , bom cafe da manha , perto do melhor shopping da cidade . Bons restaurantes ao redor . Reseve os quartos frente ao mar . Ficamos nos quartos de fundos que sao bem pequenos . vale bem a pena, recomendo!!
Risposta dalla struttura: Prezado Sr. Andre, obrigado por seu tempo para comentar. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental No Mercure Montevideo estamos interessados em sua opinião, eles nos ajudam a continuar crescendo e melhorando a cada momento. O hotel está localizado em um dos bairros mais prestigiados da cidade, oferecendo ao visitante uma variedade de passeios e opções ao seu alcance. O hotel não tem estacionamento próprio, mas tem a opção de estacionar na Rambla gratuitamente ou no Shopping mais próximo com custo adicional. O Hotel tem um serviço de cortesia do GRAB & GO no La Jolie Bar, onde você pode desfrutar de itens de confeitaria preparados no dia. A equipe do restaurante La Jolie se esforça todos os dias para surpreender com suas iguarias caseiras. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Cordialmente, Ilana Gateno Gerente Gral.
pablocousido
Soggiorno: feb 2024
Coppia
4.0/10
Pubblicata: 27 mar 2024
Firstly, it is unacceptable that this hotel does not have a reserved space on the sidewalk (yellow) to stop the car while unloading luggage. The rooms in the back are too small. The photos correspond to the front ones, which are larger. The size of the beds is small with little space around them. Very hard mattress. Very good attention from the staff, and good breakfast. It seems to me like a modest three-star hotel with the price of a higher category.
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Risposta dalla struttura: Dear Mr. Pablo, thanks a lot for taking your precious time to share your experience. Mercure Montevideo, Punta Carretas offers 3 different categories of rooms, they differ in size and view. Please let us know when you will be back to Montevideo and we will accommodate you under your preferences. We appreciate you value our breakfast, La Jolie Lounge team dedicates precious time to provide homemade breads and selects the menu for every breakfast. Hoping to host you soon. Many thanks and regards, Ilana Gateño General Mgr.
Utente ospite
Soggiorno: lug 2023
Altro
4.0/10
Pubblicata: 21 ago 2023
Firstly, this is a budget hotel, and one should make allowances. However the primary criteria we use is that we should get a good nights sleep, with a hot shower without stepping into a bath. Now here’s what went wrong in room 401 facing the sea for four nights. The double glazed windows do not close properly as the catches have been relocated. Therefore the traffic noise is quite audible. The room is of Hong Kong size, small with a king size bed and one chair. The top sheet on the bed is far too small. If you like rubber pillows, then is the place for you - otherwise, tough luck. There is adequate handing space and drawers. The breakfast is the usual continental style, and yes, it has home-made granola as someone else says. There is the option of hot scrambled eggs, but you’ll need to know this as no-one will tell you. By and large, I’d give it a miss, although it is very handy to the Fresh Market supermarket which is one of the best I have ever seen, and the Punta Carreras shopping mall which houses the El Fogon Restaurant, one of the saving graces to our visit.
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Risposta dalla struttura: Dear Mr. Foz, thank you for your sincere comment. We are sorry we didn't meet your expectations, please accept our apologies, we hope we did not cause you any inconvenience. Mercure Montevideo has three different room categories that differ in size and view. Breakfast is prepared daily with local and fresh products, promoting environmental care and supporting a healthy life. The hotel is located in one of the most prestigious neighborhoods of the city, offering visitors a wide range of tours and options within their recreation. Sincere regards, Ilana Gateno General Manager.
Utente ospite
Soggiorno: mar 2023
Altro
10.0/10
Eccezionale
Pubblicata: 10 apr 2023
I regularly visit Montevideo for academic business and Mercure Punta Carretas turned out to be the best accommodation I ever had in the Uruguayan capital. The location almost directly on the shore of the Rio de la Plata is very pleasant, there is a sea food restaurant open until late. The rooms of the Mercure are OK (nothing fancy but there is everything one needs), yet the quality of the stay is nonetheless outstanding. The breakfast buffet is delicious (homemade granola among other), there is a co-working space and a gym on the top floor. The gym is tiny, there is a complete set of dumbbells, a stationary bike and a yoga mat, all of quality but that's it. However, this is enough to throw in a good session while the view on the Plata is breathtaking. Last but not least, cheers to the friendly, helpful and absolutely trustworthy staff! Highly recommended.
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Risposta dalla struttura: Dear Mr. Worytkiewicz, We appreciate your comments regarding your stay at the MERCURE MONTEVIDEO PUNTA CARRETAS. It's always a pleasure to receive compliments. We will extend your nice comments to our team. We are sure that these comments will encourage our entire team as they continually strive to improve the quality of our services. Thank you once again for sharing your experience with us and hoping your next visit will be as pleasant as the previous one. Greetings from Uruguay, Ilana Gateño - General Manager.
Utente ospite
Soggiorno: gen 2023
Solo
10.0/10
Eccezionale
Pubblicata: 27 feb 2023
Small hotel located across from La Rambla with a great view of Rio de la Plata. It's within walking distance of a shopping mall and restaurants. Staff were pleasant & helpful. Not many spoke English so it's good to know some Spanish. I elected to pay extra for breakfast when I made the reservation. Breakfast is served in the lounge on the ground level; the choices were delightful. I thought breakfast and the room were a great value for the price. I would highly recommend it.
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Risposta dalla struttura: Dear Mr. MJScbus, thanks a lot for your comments. We are glad you enjoy your stay with us. We will extend your compliments to the Hotel Staff; they will be glad to hear from you. At Mercure Montevideo, we work to achieve excellent service and a great guest experience. We appreciate your suggestion about the water, please be advised the Hotel has a courtesy GRAB & GO kiosk service at La Jolie Bar, where you can enjoy complimentary home-made croissants, water, and fresh coffee. The neighborhood offers different cultural and gourmet attractions to enjoy, let us know your preference to make an excellent recommendation. Hope to see you soon at Mercure Punta Carretas. Best regards, Ilana Gateno General Mgr.
Utente ospite
Soggiorno: dic 2022
Lavoro
10.0/10
Eccezionale
Pubblicata: 31 gen 2023
First, the hotel has excellent facilities and the breakfast service is fantastic. But the most important thing is that the staff is very cordial, attentive and with the best disposition, they helped me understand Montevideo and have a complete experience, both as a tourist on a business trip and from a local perspective. Excellent everything, highly recommended
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Risposta dalla struttura: Dear Mr. Fsiv, thanks a lot for your comments. We are glad you enjoy your stay with us. We will extend your compliments to the Hotel Staff; they will glad to hear from you. At Mercure Montevideo we work to achieve an excellent service and a great guest experience. The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation. Hope to see you soon at Mercure Punta Carretas. Best regards, Ilana Gateno General Mgr.