Recensioni su Best Western Plus Monterrey Colon

It rains and all the water gets into the bathroom by the vent, and the air conditioner is too noisy

酒店類似度假村，早餐比較簡陋，好像墨西哥的酒店早餐都一般。 晚上問前台要了一杯熱牛奶🥛，付錢時告知不用付費。就憑這個，好評。

整體很一般，二樓非常熱，早餐太簡單了

Clean little hotel in city center. But in desperate need of staff supervisor, cleaning ladies scream all the time amongst them, regardles of time or presense of guests sleeping, really hated their souls in the morning (lol)

EXCELENTE ESTANCIA, PERSONAL DE RECEPCIÓN MUY ATENTO

NOS GUSTO MUCHO LA ESTANCIA....TODO EN ESTE HOTEL FUE CONFORTABLE....FELICIDADES

The day we arrived, the connected the refrigerator and it started making loud noises. We called the receptionist and they were very kind. The refrigerator was replaced promptly with a new one. Something we did not report, but could be improved, is that the upper hinge of the bathroom door was loose. It is not the first time we see this in this hotel, but not a big problem.

Staff is very friendly. We had a problem with the A/C in the room and they fixed it right away. They have a breakfast bar which is replenished constantly. Plenty of parking space and has an excellent location.

Esteban make it easy and smooth stay. Thank you Esteban !

Reception , cleaning and restaurant staff, outstanding. Everything spotless, thank you all, you made our staying Perfect.

Nice customer service

This property has had its better days. Room had a bad sewer smell and ac took very long time to cool and very noisy.

Good

This hotel is beautiful, clean and staff is very friendly