The Angel Hotel

We stayed overnight at the Angel hotel and really enjoyed the whole experience.We arrived mid afternoon and checked in straight away ,the receptionist was very welcoming and helpful.Our room was very comfortable and especially the bed the pillows were just right firm but supportive, the bathroom was very clean and well maintained and the towels were fluffy and soft,there was also a selection of toiletries There were nice touches provided like a selection of teas coffees and local biscuits and fresh milk if required.Because we arrived in the afternoon we were able to take a walk around Abergavenny getting to know the local shops which were individual and wide ranging I also managed to buy some gifts for Christmas .As we were too early for dinner we tried the Angel bar which was bustling with locals having a Christmas drink,we tried the mince pies with a pot of cream and a cafetière of coffee each ,very tasty .The hotel was beautifully decorated for Christmas and felt special .We really enjoyed the dinner and the menu offers something to suit everyone,the staff at the Angel really cant do any more to make your stay more enjoyable and we shall definitely return !

The Angel is one of those hotels that gets everything right. My wife and I had a thoroughly enjoyable and memorable stay between Christmas and New Year. Without doubt, the key to it's success is the quality of the staff, individually and as a team. Many thanks to all of you for your warm welcome. Our room: It was immaculately clean and the quality of the decor and finish, furnishings, little extras like quality toiletries, complementary biscuits, ironing board, fresh milk available, large and very comfortable bed etc...were outstanding. We only spoke to two house keepers, Ola and Anna, and they were so positive and enthusiastic. We returned to a perfectly refreshed room every day. The bar: Is classy and has a range of comfy tables in a panelled room with a log fire, where you can enjoy a pre-dinner drink. A couple of times, I found a quiet corner to read my paper and enjoy a few real ale pints..heaven. The two staff I spoke to, Nick and Pawan, afforded me their very best service en par with the London Ritz. The Dining Room: Every item on the menu was fresh, the best of local produce where possible, delicious and well presented, without too many fine dining 'dabs and swirls'. Well done chefs. We enjoyed three evening meals there. The stars of the show were again the fantastic serving staff who proffered suggestions, had great knowledge of the dishes and all enjoyed a chat and banter. There was a much larger team, who were all excellent, but we'd like to say thank you to Patrick (a legend), Sonuk and Daya for their generous time and help. Breakfast: Again we were offered a menu of dishes and drinks, all brought to the table by a team of servers. They were keen to help and fully met requests for replemishments...brought with a smile. Well done Ellis for matching the hardwork and helpfulness of the girls. And Magella who was everywhere, many thanks. I could not say no to the 'Full Welsh'..a huge plate of local eggs, bacon, sausage etc. Who needed lunch after that? Delicious. The Reception: They were all super helpful and added to our day with suggestions and recommendations. Why employ a concierge. Many thanks Clare. The whole place ran like a well oiled machine, staffed by a brilliant team of staff. Our experience could be described as warm, welcoming and homely. If I had one last comment, I suppose I agree with the Reviews referring to the price of drinks in the bar and restaurant. Given what I said above, there must be overheads to cover, and it keeps the Basil Fawlty 'Riff-Raff" out, nevertheless I know some guests chose to drink (and maybe subsequently eat) elsewhere ...just saying. This will not effect our decision to return. See you soon....

The staff made our evening a real treat to remember. Nothing was too much trouble and they managed to be attentive without being intrusive. Well done! The festive menu had a wonderful selection and everyone found something that put a smile on their face in anticipation. The food presentation was amazing and tasted absolutely delicious. I’m sure we will be talking about this evening for many years to come. Thank you to all the staff at The Angel Hotel.