Punch House Monmouth

No answer via email or phone to cancel a room booking well within cancellation time frame.( as per contact details on website) Payment pending on my account . Really not acceptable ? Can someone please respond and confirm cancellation of 28th march booking .i cancelled 14th march ( booked on website 13th).Emma Hawkins

The stay at the Punch Hotel was very comfortable and the staff were always helpful and the food was excellent.

Fabulous Sunday Lunch today. Great welcome from Vicky and staff and the food was terrific. The beef was the most tender I’ve had in years. Everything on the very full plate was delicious ! We will be back and highly recommend anyone wondering where to go for a wonderful Sunday lunch to book at the Punch house ! Well done all! 10/10

Frustrated with our stay here unfortunately. Rooms are newly refurbished and decent enough. Good location if a bit noisy when rooms face the street as with one of our party. No food on offer due to a kitchen revamp I believe. Main issue was returning after the bar had closed to find there was some kind of alarm buzzer sounding in the side hall. Staff all off site so nobody in attendance or any way to alert them. Not a big issue as it couldnt be heard in the rooms but unfortunately it must have triggered an emergency light in my room which was very bright and not far away from the head of the bed. This also couldnt be swtched off and extremely frustratingly there was nobody to contact, no phone number even, to have it turned off. I therefore had a bright light shining down on me all night which needless to say was sleepless. Staff still not returned by the time we left to poont it out either. Very poor indeed!

Superb location, lovely staff, great value for money. We will be back

Great local pub great selection of drinks. Atmosphere lively and always made to feel welcome by the friendly bar staff. Highly recommend best pub in Ware. Great disco every Friday always great music and good for all ages. Also great bands.

Located in a neat town center location, plenty of parking nearby and easy to locate. Check in is via a nicely furbished the bar, a rundown of fire-drills, and the area is provided. Interesting place with solid beams and a camber to the flooring, rooms are well decorated and furnished, en-suite with bath and shower, tea, coffee and bottled water supplied, full of character such as cast fireplace and sash windows which gave a view of the town square and high street. plenty to see locally, nice quiet area with restaurants, bars, shopping, the caste and museum on the doorstep. The bar is great in the evening with seating outside, locals are laid back and friendly, no agro. The important stuff.. The room has all you'll need particularly for a 3 star? Bed is comfy, rooms are warm and it's quiet enough at night if you're too warm to open the window. If i'm in the area I'll stay here again for sure

Excellent overnight stay at the Punch House. Turned up having booked a twin and were offered two doubles at no extra charge. Lovely staff, clean and tidy accommodation. Highly recommended and a great pint as well. Can be a little noisy in the morning with shop deliveries.

Room was clean and spacious. Good bed linen and towels. Would benefit from a couple of comfy chairs. Saturday night - the pub was noisy ( and also the street outside until the small hours) but we knew this from the reviews before we booked. Good location, very central. Weatherspoons a few metres away was fine for breakfast