Scopri il tuo soggiorno a Mombasa

"This was my third stay at Sarova Whitesands, and it will certainly not be my last. The hotel service, facilities, and location were perfect! The room was pristine as always, the food was terrific, and entertaining was wonderful. They make their guests feel like family. I would add that I’m a picky traveler."

"La posizione è lontana dal centro della città, ma è un buon posto per vedere il mare.Ma la piscina e la palestra hanno bisogno di una tassa."

"We have enjoyed the high level politeness and professionalism of the staff. But amenities and furniture needs to be renewed .. Nice huge room with the high ceilings, but at the end of the day, air conditioner did not work… There were two air conditioners so the MAIN worked good Very nice beautiful location close to the beautiful clean beach Highly recommended , strong four grade"

"Quando entravo, era davvero sorpreso. L'ambiente era particolarmente buono. L'ambiente circostante era il migliore. Il rapporto qualità-prezzo non era molto grande nello spazio del negozio, ma la disposizione era molto concentrata. Il colore della luce era anche molto tranquillo nell'ambiente del ristorante circostante. I piatti erano anche così delicati come sempre, il peso era anche abbastanza, lode! Il deprezzamento è giustizia, l'ambiente è molto pulito, e la famiglia è molto soddisfatta per il giorno commemorativo!Questo prezzo è davvero troppo redditizio rispetto ad altre piattaforme, e l'ambiente e la vita non perdono altre case in tutti gli aspetti, veramente dovranno venire"

"這個酒店雖然不是我們這次旅遊中最貴的酒店，但是這個酒店絕對是我們這次旅遊中最温馨的酒店！！！酒店不大，是由私人別墅改的酒店，酒店有自己的門衞，非常安全，離商場也很近，走路十分鐘左右，酒店最值得的稱讚地方，是有免費的廚房給你使用，鍋碗瓢盆全都齊備，是家庭旅遊的首選，可以自己到商場買菜回來做。酒店的前台服務非常好，本來是10點鐘退房的，因為我們的航班原因，給我們延遲到下午一點鐘才退房，非常人性化。感謝你們！下次有機會還會入住你們酒店！！！"

"My experiences include both good and bad ones: GOOD: I checked in on 12th evening and booked for 1 night original on trip.com. Then I really had a good time there. Relaxed in my primitive stylish big room with sea view, sang karaoke with some of the staffs and clients there. The staff Victor is a talented rap singer👍🏻. One of the staffs named Junior (which is a very good staff) warmly helped me with online shopping. So I extended 2 days because of the very good mood at the very beginning. The extended 2 days were not paid by trip.com, but were supposed to be paid directly with POS machine when I leave. BAD: Bad things happened in the early morning of 15th June, when I need to rush to the airport. One of the staff(a different staff, not Junior, not Victor) speaks no English, go to take the POS machine very slow (let my Uber wait and I almost not able to catch my flight) and overcharged me twice the amount I should pay, because of wrong operation of POS machine. I found out this fact hours later when check my account I was not in Mombasa even Kenya. Another thing to mention, I informed almost every staff I know in Ziwa that I have to leave at 5am on 15th, so the 550KSH for restaurant should be charged before I go, either in the evening of 14th before they close, or in the morning of 15th, together with the extended 2 days’s room fees. But in reality, no one informed me, and I thought it was included in the final payment I paid by POS machine in the 15th morning. And then on my way, Ziwa contact me to ask for the 550KSH. I am out of Kenya, and I need to ask Kenyan friend to transfer me through m-pesa and then I pay her dollars. I kindly request Junior to help accelerate my refund process, and he promised to do so. I am currently waiting for the updates. But still, I don’t think these unpleasant mistakes should happened, which cause a lot of trouble, worries, a waste of time and effort, and excessive money on service fees, transaction fees and exchange rate losses. I am very upset and angry, because I am busy and in urgent need of money. These mistakes also reflect the deficit of ziwa’s general management and staff capacity building."

"Il suo hotel è davvero abbastanza buono e meglio adattato per i viaggiatori di business"

"Great location.nice beaches nearby. However, breakfast can be better"