Hotel in zona Mississauga Convention Centre, Mississauga

Let me preface this with I’ve never written a review before and I’m not a complainer but I had to express my feelings as no one here seems to care. I’m currently in this hotel and I’ve been here since 4 pm last night (Nov 2/2023 to Nov 3/2023). We were celebrating our Anniversary and everything was perfect until my boyfriend and I ordered room service from the Terrazzo Ristorante Bar & Grill downstairs in the hotel. We ate around 7 pm I believe and by 8pm, he was violently throwing up and had diarrhea, he was freezing but had a fever, muscle aches all over. When I called down to the front desk to ask for an extra blanket, I also wanted to let them know what was happening and I was dismissed, talked over and told a blanket was on the way. He continued his symptoms until 1 am then we both fell asleep. He then woke up around 630am and left for work and that’s when I started with the symptoms. Vomiting, Diarrhea, cold and body aches. I called down to the front desk and told them I got food poisoning from the food downstairs and I’m not able to make the 11 am check out. That I’m having every symptom my boyfriend had last night, I’m feeling horrible AND after a long night of helping my boyfriend with the same symptoms and all they could do is extend check out to 12:30pm after that they’d have to charge me. I tried to ask for the manager but I was ignored and dismissed AGAIN. I didn't have the strength or energy to argue with anyone as I’m still sick from the food poisoning. I’m honestly in physical pain and feel miserable. I want to sleep, not get in a car for 40 mins to go home. And I’m frustrated that this establishment is so unhelpful and uncaring. The worst thing is if I had more of a back bone I’d make a fight about this because I feel I deserve better. The worse service and treatment ever.

Il mio soggiorno è stato fantastico in questo hotel! La sua vicinanza all'aeroporto rendeva il mio viaggio senza saldatura. Le camere erano senza spazi puliti, la comodità era incongrua, e il servizio clienti era di prima qualità. Lo consiglio molto per un'esperienza senza problemi e piacevole.

Staff at front desk very friendly and helpful at both check in and check out. Free shuttle services without any hassle. Rooms are very clean and spacious.

Grande lobby hotel. Personale amichevole. Parcheggio pagato. Due ristoranti sul sito. Grande spaziose camere con belle viste sulla città.

Clean, spazioso, e piuttosto tranquillo. Gli asciugamani sono forniti, insieme allo shampoo, condizionatore, lozione, e sapone corpo. Dotato di TV, frigo, ferro, asciugacapelli, caffè, microonde, e sicurezza. Soccette di potenza ampia e buon condizionatore d'aria / riscaldamento. Le strutture sono buone con piscina e palestra, e centro commerciale (desktop presso il lobby).

My experience at the hotel was rather underwhelming. A disappointing discovery was strands of hair in the bathtub upon arrival. Even more troubling was the tub drain, which was completely detached and merely resting at the bottom of the tub. I had to screw it back in place myself. The plumbing had its own dramatics; when activated, the tub's faucet would abruptly jolt out, exposing the pipes. This situation escalated on my second day when the faucet decided to detach completely and launched itself to the back of the tub. Despite reporting these issues, the hotel staff did not address them. The pillows provided were disappointingly thin, requiring a stack of four to achieve minimal comfort. On a positive note, the food served was the highlight of my stay. However, I would not consider staying here again.

This hotel is in the middle of downtown Mississauga, and at the corner of main intersection. It is close to Square One shopping mall and highway exit. Please extend the drop off parking lot at the entrance of the hotel. It was a little bit difficult and uncomfortable to park and exit out of it when there are more than two cars coming to the hotel lobby. Hurontario Street and Burhamthorpe Rd are under construction now. It was not easy to drive around the hotel.

The hotel is super convenient for early flights out of Terminal 3. In room coffee machine was a nice feature. The bed is quite high and very soft which made it difficult to get into. Staff were very accommodating. The food was excellent. The rooms are a bit dated but clean and quiet. The room rate was high for the level of service offered.

Questo hotel è un soggiorno di cui devo stare ogni volta che ho un volo mattinale da partere Terminal 3 a YYZ. Il terminal è solo a pochi passi lungo la strada! Non preoccuparti, se viaggia da T1 o se avete un sacco di bagagli pesanti, c'è un servizio di trasporto gratuito.Il ristorante offre un grande menu regolare e un buon colazione extra se lo includete nella vostra prenotazione.

i would say this is a nice hotel,i love their service,people are friendly, good to stay but pls do not go hilton Garden Inn Toronto Airport.this hotel is crazy , the India or middle east lady is still there ,pretty arrogant ,and not good service,no idea.what she is doing there ,personally,not good to be with . and really influence the hotel without good training employees