Recensioni su Four Points by Sheraton Toronto Mississauga

Risposta dalla struttura: Thank you for your kind review! We're glad you enjoyed our friendly and helpful staff, as well as the cleanliness and convenient location of our hotel. We appreciate your feedback and look forward to welcoming you again in the future.

Risposta dalla struttura: Dear Brett Kho,Thank you for sharing your feedback. We're sorry to hear that noise disturbances affected your stay, especially after a long flight. While we strive to provide a comfortable and restful experience for all our guests, we regret that this was not the case for you.We understand how frustrating it can be to be woken up in the middle of the night. While we do our best to minimize noise through our building design and policies, we will certainly review your concerns about door stoppers to explore possible improvements.Your feedback is valuable, and we appreciate you bringing this to our attention. If there's anything we can do to regain your trust, please don't hesitate to reach out.

Risposta dalla struttura: Thank you for sharing your feedback regarding your recent stay in our Traditional King Room. We're pleased to hear that you had a positive experience with a fast and easy check-in process and found our rooms to be spacious and comfortable.Your kind words about our cleanliness and service are greatly appreciated. We're also glad that you enjoyed the walk-in shower and the comfortable pillows.We take note of your comments regarding the amenities, and we are constantly looking for ways to enhance our guests' experiences. Thank you once again for your valuable insights, and we hope to welcome you back soon!

Risposta dalla struttura: Thank you for your fantastic review of your stay in our Traditional Two Queen Room! We are delighted to hear that you had a perfect experience and rated us highly in all categories.Your compliments about our front desk staff and housekeepers are greatly appreciated. It’s wonderful to know that our team made a positive impression on you with their friendly and welcoming service. I will be sure to share your kind words with them!We look forward to welcoming you back for another exceptional stay in the future!

Risposta dalla struttura: Dear BCnow,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced regarding your reservation and the shuttle service. It’s disappointing to hear that our response and service did not meet your expectations.We understand how frustrating it must have been to wait for the shuttle and then encounter issues with your billing when switching to our airport hotel. Your feedback highlights areas where we need to improve, particularly in our customer service and communication.We are glad to hear that you found the airport hotel satisfactory, but we regret that your experience with us was not up to par. Please know that your comments will be addressed with our team to ensure that we enhance our services moving forward.If you would like to discuss this matter further, please feel free to reach out directly. We value your feedback and hope to have the opportunity to regain your trust in the future.

Risposta dalla struttura: Thank you for your excellent review of your stay in our Traditional King Room! We are thrilled to see that you rated us so highly, especially in cleanliness, amenities, and service.It's great to hear that you enjoyed our location and found it convenient with many food options nearby. We strive to provide our guests with a comfortable and enjoyable experience, and your feedback is a wonderful affirmation of our efforts.We look forward to welcoming you back for another fantastic stay in the future!

Risposta dalla struttura: Thank you for your amazing feedback regarding your stay in our Traditional King Room! We are thrilled to hear that you had a perfect experience and rated us highly in all categories.It’s wonderful to know that you enjoyed the smart TV and the ability to stream your favorite shows. We strive to provide modern amenities that enhance our guests' experiences, and it’s great to see that you appreciated this feature.Your kind words about our staff are also greatly appreciated. We take pride in delivering excellent service, and it’s rewarding to know that our team made your stay enjoyable.We look forward to welcoming you back for another exceptional experience in the future!

Risposta dalla struttura: Thank you for your fantastic feedback regarding your stay in our Traditional Two Queen Room! We are thrilled to hear that you had a perfect experience and rated us highly across all categories.It’s wonderful to know that our proximity to the airport made your travel seamless and that you found the rooms to be spotlessly clean. We take great pride in our customer service, and it’s rewarding to hear that our team provided you with top-notch assistance.Your recommendation means a lot to us, and we look forward to welcoming you back for another hassle-free and enjoyable experience in the future!

Risposta dalla struttura: Thank your feedback. Sorry to hear of the challenges you experienced. I have shared your comments with our leadership team so we can ensure we do better on your future visits.