The Waterside Inn

Don't go there, just don't. They charge 500 CAD security payment and then claim it hasn't been taken. It was actually deducted from my credit card and it took me 31 days and countless communication between Trip.com and my bank (a business account) to fix this. Nowhere was it mentioned before that this security payment will be taken, for a room fully paid for, only upon request I received the "House rules" upon check in. The equipment was ok but the fridge was loisy and the AC didn't work, that means it was running, loud and clear, but there was no effect. Lucky it cooled down during the night to open the windows. Better don't be there in summer. The clerk working on the evening of 2023/04/15 was incompetent, arrogant, unhelpful. He refused to contact the manager or give us his name. Such a person should not work in any hotel. The tiles on the balcony are loose. They can be kicked down onto the walkway below. Well, my balcony was only right above the entrance, good luck standing there. Talk about security is big in US and Canada but not the actions. The area is very noisy in the evening/at night as there are many restaurants and bars on the next street. It was clean, just don't go into details, like calcified showerheads.

位置巨佳，湖邊，看日出，日落，餐飲也超級方便

Very classy property, with lovely views of the harbour and a dozen dining options within 200m of the front door. Suite was awesome and the bed was very comfy!

The property is very dated and old. We received the minimum amount of dishes and utensils. There is a kitchen with no pots or pans which rendered the kitchen useless. A nightclub just outside went on till 3am which ruined our sleep. There were drunk patrons yelling and screaming at each other. We will never come back. The service was bare minimum for anything.

Staff was professional and nice. Rooms were clean and comfortable. Beds were cozy! The view from our room was pretty. Walking distance to lots of restaurants, cafes and stores.

Was decent... need more towels and better quality ones for sure... they seemed old and somewhat "ratty"

Rooms not clean and outdated.. hallway smell horrible.. & customer service 0/10 extremely rude staff…will not recommend

Staff was not very friendly upon check-in nor when I asked for additional towels. The unit was comfortable for the 4 of us. And we loved all the restaurants just a short walk away.

While there is a kitchen listed, there are no cooking implements (pots/pans/bowls/knives/spatula) so you need to bring your own. Also limited utensil. Asked for items and they never arrived. Nice location. Easy parking