Milan Retreats Duomo Suites

Really it’s good apar**ent for family and safety place with best location everything is closed from you. I recommended to book in that apar**ent hotel. 

The service was good, the host available at all times and very flexible. The instruction to find and access the studio were clear and even supported by a video sent after registriation. The studio was clean and furnished with everything needed. Towels, soap/shampoo, and even body cream are available in the accommodation. The neighbourhood offers a good amount of restaurants and it takes only a few minutes to reach a bus or metro station. The city center (Duomo) can also be reached by foot in aprox. 20 minutes.

The apar**ent was close to everything but if you are used to staying at hotels (which we are) we long for the convenience, the ease of checking in, etc.

Overall a wonderful stay especially that the location is perfect for shopping and site seeing. The only let down is that the shower sink is a little clogged.

The host Daniele was very supportive and answering to the questions very quickly. We tried most of the recommendations and they were worth it. The location was very nice, on a calm street close to Duomo.

We absolutely loved staying at Duomo Suites!! The assigned room help Danielle was extremely responsive via WhatsApp, would answer questions and support any of our needs almost instantly, gave great advice for restaurants. It was like having a personal concierge for the trip. The room was in very good condition, new, no sign of pests, well equipped with appliances including laundry, kitchen. This is so perfectly located in Milan city center Duomo for everything you want to do in Italy nearby, we went to Como, Parma, saw a theater show, etc. Highly Recommend and would absolutely stay here again in the future! Thanks!,

The property is modern, clean, close proximity to Duomo and has good facilities inside. However, there is a very active building site (with a huge ground drilling rig machinery) the other side of the bedroom and bathroom wall. We were not notified about this in advance and arrived after dark so didn’t notice. On our first morning we were woken just after 7am, the second day closer to 8am; it was impossible to sleep, the banging was so loud that the floor was vibrating. It was unbelievable. My youngest child was so upset by the banging and drilling so we had to leave and stay out until evening when it would have ended. I made contact via WhatsApp to seek a solution, none was offered. I asked for compensation (we had to eat out when we’d planned to eat in; that’s why we chose an apar**ent not hotel) and was told it was ‘not nice to ask money’; I’d paid over £200 a night and could not sleep or be in the apar**ent during the day from 7/8am. I was accused of being hostile (I was seeking resolution - to add a positive angle on my review but was then labelled threatening for mentioning reviews) I keep contacting asking for the compensation I was told I would receive if the noise happened a second day (video evidence sent each day) and am still waiting for management to contact me. It is such a shame as the apar**ent was nice but customer service has been a very upsetting and distressing experience

We booked an apar**ent for 3 people. It was set for only 2. Bathroom water were freezing. It took them more than 2 hour to come to fix it. The next day the same problem happened again but no one responded when we complained. Building is old and NOT as shown in photos. As someone already commented - for the price they charge you, better get a hotel room.