Hotel con piscina a Middlesex County

I booked through Sams club travel. Shame on them. Shame on Holiday inn express. Shame on Crown plaza. I pulled into an empty parking lot (following GPS instructions). Walked to the entrance with luggage in tow to find a note about Covid 19 and that this entrance is closed. Directions were given to the “Crown plaza” entrance with ABSOLUTELY NO explanation that you are actually booked with the Crown plaza hotel. The note also claimed it tried to notify you. I drove back on the main road to a completely separate exit to find the crown plaza hotel and parking. My reservations, however, were at the holiday inn express so I kept driving. 40 minutes later in desperation I went to the Crown plaza check-in. After waiting almost 10 minutes for someone to show up I was told that due to Covid and lack of business the holiday inn had closed almost TWO YEARS AGO but they continue to accept reservations for the holiday inn express (at the crown plaza). While this might seem like an upgrade I wasn’t impressed, the room was dark, worn and I was tired and irritated for the run-around and TERRIBLE communication and directions. I went back to read the “fine print” on my Sams club reservation. The only thing I could find was “This property is managed by a professional host.” Would that make you think you’re staying at a different hotel with a different exit? VERY POOR communication on IHG’s part! One star for Sams, one star for holiday inn express and one star for crown plaza. Ridiculous.What the hell are you thinking? You really think this is the way to win customers over?

酒店前台可以幫忙代簽快遞，幾次網購0差錯。另，註冊美版IHG會員時，因需要補錄之前的晚數，前台的一位值班男士協助撥打了三次IHG的客服電話，佔用了很久的時間，非常感謝！

Non siamo mai stati delusi di stare in un Hampton Inn e la posizione South Plainfield ha continuato la tendenza. Il personale è stato così bello, utile e autentico. Sono così amichevoli e chiedono del vostro soggiorno e delle vostre attività, ecc. Le camere sono di buona dimensione e le camere sono dotate di spazio e pressione idrica nel doccia. Eravamo un po' preoccupati di essere sul pavimento vicino alla ricezione, ma non c'era davvero nulla di rumore nella hall. Ci sono certamente rumore stradale, ma non è davvero male. Il colazione incluso è meraviglioso - le vafle che fanno il vostro sono favolose e ci sono sempre molte altre opzioni. Super bel personale al buffet, anche. La sala da giardino ha un bel set-up e non abbiamo usato la piscina perché era fuori, ma sembrava buono per il soggiorno estiva. Sono così felice di vedere la catena ha cambiato da bottiglie monouso per cose come lo shampoo e il condizionatore, ecc. Se potessero trovare un modo per liberarsi di tutti gli imballaggi aggiuntivi per la stazione di caffè/tea nella stanza, sarebbe meraviglioso.Questa catena è coerente in qualità, servizio e personale, e consiglierei molto questo luogo.

This hotel has Cockroaches pictures attached. Detailed explanation below but the manager in a roundabout way accused me of faking the pictures and wanted an apology from me for contacting the Health Department before she would authorize a refund. Oh, this is all recorded so the hotel cannot deny it! I booked two rooms for my two, Mid 80s Aunts and Uncles to visit my mom at a near by Assisted Living Facility in Princeton. The hotel was very accommodating in getting us two rooms next to each other on the 1st floor. That was the end of the praise for this hotel ends. I received a call from My Aunt very early in the morning that they were up since 4am when she was woke by a bug crawling on her face. She got up, turned on the light to see cockroaches all over her bed and the walls. They of course woke up my other family members to warn them. Needless to say that was the end of sleeping for these 4 elderly people. I called the hotel at 8:30 am hoping to speak to a manager but was told by the front desk housekeeping would check the room and a manager would call. I also emailed them pictures and a video of the cockroaches around the room at that time. I waited for a call until 12 noon but no call from a manager. You would think a situation like this would be a priority. At this point I contacted the South Brunswick Health department and put in a report, of course, provided them with the pictures and video also. I waited another day to hear from the hotel, but nothing. At this point I contacted Expedia who I booked the room through to inform them of the situation, they said they were going to reach out to the hotel and put in a request for a refund. Expedia put me on hold for a few minutes to contact the hotel. The representative came back and said the hotel declined my request! I asked them to conference a call with the hotel and me which they did. With Exepedia on the phone (which was recorded) I spoke to the hotel manager who said they checked the room (During the day, we all know Cockroaches are not out in the day) and found none. I asked her if she was the pictures and videos I emailed. She said, “ I did and they look like pictures that I have seen from other hotels that were fake.” I pointed out the decor is clearly their room and the video shows the cockroaches crawling on their bed. She responded with the same. She then went on to say, “I am not giving you a credit because you called the health department on us, UNTIL you apologize you will not get a refund!!!!” In my mind I couldn’t believe she just said that I need to apologize for reporting their hotel for having cockroaches, basically blackmailing me! This was not about the money, this was about the hotel taking responsibility, apologizing, and doing the right thing. This hotel handled the situation so very wrong! I should have received a call immediately. The hotel should have understood the situation, called in a pest control company, let me know they w

I've stayed in Courtyard hotels across the country and they are generally a fairly solid choice. This one was OK, but I've definitely seen better. The lobby seemed updated, but the guest rooms were a little past their prime. The bed was not particularly comfortable and the shower seemed to be falling out of the wall. One strength of this hotel was the staff - very friendly and service oriented. Anyone who has read my hotel reviews know that hotel gyms are a big deal to me. this one was substandard on many levels. While they had decent cardio equipment, it was clear that it has not been well maintained. Their were no mats for floor work, and the floor surface was not comfortable for that type of activity. The towels were not well stocked on either day I used the gym. The dumbbell selection was weird - there were a couple that were below 10 pounds, which were too gross to touch. From there, it skipped up to 25s and 40s and that's it. This is an area I travel to fairly frequently, so I think I'll be continuing my search for the best spot to stay.

I told the cleaning persons to change the bed sheet due to the dirty but they did not do it. Meanwhile, on the first night they had not filled up the conditioner such I could not wash my hair with it.

Okay, for the most part we travel on the cheap and rely upon Trip Advisor for reviews. We don’t need a great many bells and whistles, but we do expect clean, safe, and convenient to our travel route. When we read less than favorable reviews for chains that we usually patronize in this area, we did notice the very high grades for The Hampton Inn even though we had never stayed with this well-known chain. It may have cost a few dollars more, but it was well worth it. Me darling wife has had a stroke and we must have an ADA accessible room. This fit the bill as it had wide doorways, grab bars in the bathroom, and a walk-in shower. The room itself was spacious and both looked and smelled clean. The hotel is on Route One along side many upscale companies and institutions. Even though we stayed on New Year’s Eve, we didn’t hear a peep out of anyone and there were numerous rooms occupied. Check-in was fast and efficient with the agreed upon reservation price and Dean at the front desk was very accommodating. They had a terrific hot and cold breakfast with an attendant on hand to replenish and sanitize. My only annoyance was the platform bed. Not only is my wife dealing with a stroke, but she is less than 4’ 10” and getting her in and out of the bed was challenging!

The breakfast is really good. They have non-dairy options for coffee and cereal (oat milk)

Il personale della reception è molto amichevole

La stanza è molto grande e molto pulita, il servizio generale è OK.Controlla la stanza e il cavallo è spaventato.Dopo aver parlato con la reception, il personale è venuto presto per la riparazione, il servizio è buono.