Shelley Hotel

good location but they don’t have luggage service

First there's no one at this hotel. Everything is across the street. Ice whatever. Although at 10am I was told there's no ice till 11 which was checkout. The lady definitely hated her job. Way overpriced. Super tiny room. Bathroom was gross and old with old tint on the window no curtain. Only one light bulb worked. No amenities at all.

Worst hotel you can book in south beach. Try calling them you most likely will not get someone to answer. Be ready to walk back to the front desk every time you go to your room to get a new key because they never work more than once and that’s if it works that one time. I would not recommend booking here.

Great hotel close to Ocean Drive. Clean, Quiet, Affordable. Parking nearby. Would stay here again

The location was great and walkable to the beach and nightlife. The hotel itself was underwhelming, first there’s no front desk so you have to check in across the hotel to a sister property, it also did not feel safe for two girls, as intoxicated people from the area and not the hotel were hanging around the door catcalling with no staff in the hotel lobby. The room itself had a lot of bugs and had a smell, the floors and bathroom were not clean. When we brought up the safety and cleanliness concerns to the staff across the street right after check in they told us we can cancel and book somewhere else but no refund will be given and they did nothing to help. It was difficult to get toiletries and towels too as the phone in the room doesn’t work so you have to go across to ask and they give you one item per day. The room key also never worked we had to go back and forth across hotels multiple times to get it reset even in middle of the night.

This hotel is very close to everything! The price you cannot beat. The shower was nice and steamy as well. Easy check in process!

Such a beautiful hotel, very clean, surrounded by restaurants and shops and super close to the beach it was so amazing

Staff were friendly and efficient, quick check in process! Although you had to check in across the street, and the day we checked in it was very busy party night so the music was way too loud and made it hard to hear the staff.