Hotel in zona Ex Old Customs, Città Del Messico

Hostel Amigo Suites is conveniently located near the zocalo/central plaza and the bus stop. Many plazas, places of interest, and restaurants are within walking distance from the hotel. We checked in late at night c/o receptionist Roberto who was very helpful with our request for a late check-out. Frontdesk is open 24 hours. Paulina helped us with our check-out and luggage storage. The receptionists were fluent in speaking English. The room itself and the beddings are comfortable. There are several surfaces to put things on, although it's not the same for points to hang clothes on. Wifi connection is fast. One opportunity area is the strong smell of paint and/or varnish all the way from the reception area and even in the room. It is inconvenient especially for someone like me who has asthma. We had to open our door all the time, to minimize the strong smell.

Il quartiere è difficile raggiungere in poche ore, sono arrivato e alcune strade sono state chiuse sotto manutenzione, da essere pochi blocchi mi ci ha voluto un'ora extra per arrivare al luogo anche il taxi, tenere conto che il posto è vicino ai bar e alla musica perché è rumore durante le notti, e l'a/c non funzionava correttamente, non c'era tovaglioli all'arrivo anch'io dovevo chiederle

The hotel location is very nice and room are clean, but there might be noise from outside street until mid-night.

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

Very good. The owner is very friendly. Spacious and comfortable living. The breakfast wasn't good.

Ogni volta che vengo, vivi qui, un buon ambiente, un wofi molto veloce, anche conveniente, il servizio è molto buono, in generale molto soddisfatto, vienerà in futuro.

Excelente servicio por parte de todo el Staff del hotel, la recepcionista muy atenta y en todo momento dando los detalles sobre nuestro alojamiento, el desayuno incluido muy rico y sobre todo el trato del Sr. Armando que fue excelente en todo momento, muy amable, atento y servicial, gracias a personas cómo él, hacen la estancia muy amena, recomiendo muchísimo Hotel City Express La Villa!

Nel centro della città del Messico, ci sono sempre stati posti di polizia sotto il piano e alta sicurezza.Ci sono più hotel intorno, colazione generale e meno opzioni di ristorazione principale.Le strutture interne sono generali, non forniscono spazzole per denti e trampolini.

The place has a wonderful internal garden space. The representatives Mrs Margarita as well as Ms Yocelin always managed to take best cares of guests. The location inside is quite suitable to a relaxing stay.