Hotel in zona Auchan Hypermarché Metz Woippy, Metz

It's a very simple self service Hotel in the City Centre. It looks a little bit like a Hospital. When we phoned, the person on the phone didn't speak English. Later the Woman of the reception spoke perfectly English. You can check-in until 8.00 pm. Later is possible, but you have to phone. Then they give you the codes of the door en safe with your key. The Breakfast costs €12,- and thats to expensive for so a simple Breakfast.

La première chose dont les travaux rendant inaccessible l'accès à l'hôtel lors de ma venue, mais ça l'hôtel n'y est pour rien. Par contre, quand on appelle pour trouver un conseil pour se garer, la réponse à été ”cherchez dans le quartier”, merci du conseil, je n'y avait pas pensé. Dans les chambre, en tout cas la mienne, on sent bien un petit manque d'entretien, le plan de travail qui bouge, les plaintes dans la salle de bain... Le petit-dejeuner est, ordinaire, : café, viennoiseries, quelques fromages, œufs brouillés et jus de fruit industriels. Ha si, une petite chose, prenez soin de votre personnel de ménage et mettez une brossé dans les toilettes, cela rendra leur travail moins ”desagreable” à cet endroit.

Let’s get the good points out of the way first. The reception staff were lovely and very helpful, the location is great for seeing Metz and it has free parking… I booked this hotel for one night without my usual diligence and research, I got what I deserved! After being directed to the local free parking and negotiating the tight entrance ramps I was less than comfortable with the surroundings. It seemed that the car park wasn’t very secure, litter strewn on level -1 and seemingly used as a toilet. This was reinforced by the stairs to ground level which required the holding of breath, it really was that bad. As above, the welcome from staff was great but on exiting the lift to our room on the first floor (106) there was an unpleasant odour. The room was a decent size, a bit sparse, very warm with one portable fan but the real issue was the carpet. Black stains that looked like ground in dirt or gum and other dubious looking stains in several other places. The bathroom was clean but the rail and attachment to hold the flexi shower head was missing from its mountings. The separate toilet was in a small cupboard just inside the door, again it was clean. The entrance lobby had what looked like long-standing cobwebs above head height, I’m guessing that the spiders are permanent guests. The bed was averagely comfortable and the linen clean. The wall paper appeared damp above the skirting boards and was discoloured. It isn’t the cheapest Metz option and really was presented poorly, there isn’t an excuse in a modern city for low standard accommodation like this.

I’d liked to say I loved this hotel, but I can’t. Being a 400+ year old building on the historic list means there is little the owners can do to make major improvements. Check in was easy. Our room was in the annex a couple doors down from the main entrance. A few items leading to the room could stand to be refurbished, such as the stairs and carpet runner on them. Those same items however, gave the hotel character. The access the annex rooms one needed needed to pass through two doors, each requiring a code. The room was large and had an intimate and historic feel to it. The period style furnishings added to that feeling. Our room overlooked the cathedral. The bed was uncomfortable to us, but would be fine to others. The bathroom was actually two rooms. One had the toilet while the other had the sink and tub. This is somewhat common in this part of Europe and wasn’t the first room we’ve been in that had that setup. There was a hand held sprayer, but no shower curtain, so one needed to be careful of where it was pointed. It did have a kettle for boiling water, but no safe or small refrigerator. There is supposedly air conditioning, but after turning it on we didn’t notice a difference or even hear the fan blowing. An email from the hotel said one can stop in front to drop off luggage, then go to a nearby parking garage. The issue with that is, the hotel is in a restricted driving zone with bollards prohibiting entry. After trying a couple different ways, we just went to the parking garage that is a 4 minutes walk from the hotel. Parking is discounted for hotel guests. We opted to pay 12€ for breakfast. It was typical European and had plenty of fresh fruits and bread items, eggs, cheeses, cereal, yogurt, tea, juice, coffee. The hotel is located across from the cathedral and near plenty of restaurants. Also, the are two free shuttle busses (N81, N83) that go around different parts of the city. They are like a free hop on, hop off bus and run about every 15 minutes.

Absolutely stunning hotel modern French design. Location even better. Superb stay with access to pretty much everything you want and desire. Our room was fabulous very good character and the pool very nice. Safe parking for our Motor Car with excellent members of staff to help you throughout. In the morning the breakfast service is again delicious and well supplied. The hotel is very ambient and offers selection and seclusion whilst dining. I really like this. Staff exceptional, very helpful and pleasant. Highly recommended especially for stop overs whilst travelling across a brilliant country.

Hotel spettacolare fronte parco. Location ricavata dall'antico edificio militare di metà del 1500. Struttura esterna conservata ma all'interno un insieme di tecnologia e eleganza lo rendono di grande prestigio. Ospite al centro dell'attenzione di chi ha strutturato gli spazi interni e i servizi. Camera con salottino e bagno molto ampi e modernamente arredati con eleganza e ogni comfort. Letti grandi e comodissimi. Condizionamento dell'aria capillare e efficientissimo. Colazione internazionale a buffet con cibo di grande qualità e una scelta veramente vasta. Snello e veloce il check in e out. Parcheggio privato (a pagamento) esterno alla struttura (fronte hotel) con accesso regolato da un dissuasore mobile a garanzia dell'uso esclusivo degli ospiti. Posizione centralissima e comoda per visitare una città molto carina attraversata dalla Mosella

Quando sono arrivato pioveva a dirotto, quindi ho perso l'hotel la prima volta, quindi secondo il mio Garming ho dovuto guidare altri 1,5 KM per arrivare all'hotel. L'accoglienza piacevole mi ha spiegato come raggiungere il parcheggio con la mia moto. La camera era ok, la colazione era veloce. Non entusiasmante. Una cosa mi ha dato fastidio, alla reception mi hanno dato una cartina stradale di Metz, ma la scala era così piccola che non potevo usarla bene, ovviamente ho fatto il giro più lungo fino alla cattedrale.

As a Technical Manager, I would like to share my experience staying at the Mercure Metz hotel during a recent business trip. The hotel not only impressed me with its cleanliness but also stood out for its exceptional service and incredible food options. The combination of these factors made it an excellent choice for my stay in Metz.

This is a lovely old hotel (above the main door in the stonework it says the royal hotel) an easy walk from the train station. Decor is lovely. There are extra sitting rooms downstairs and self serve tea and coffee is provided. Room was spacious for an Ibis, large bathroom, very comfortable beds and quiet. Breakfast was a bit chaotic, I don't think there were enough staff to cope with the number of guests, everything from food to cutlery kept running out. Loved the yoghurt and fruit but everything else was very carb heavy but that is probably my taste rather than French. My only problem was the house keeping lady. We had asked if we could stay an extra 30/60 minutes so we didnt have to hang around the train station and were told no problem the night before, yet at 1210 there was banging on the door and this angry lady was saying get out you leave, she would not listen to me, possibly a language issue but there was no mistaking the angry face. Maybe she should concentrate on the mouldy bathroom, unfilled soap containers and missing towels before she is rude to guests?