Hotel in zona Benedictine University at Mesa, Mesa

Prenditi un bel soggiorno.Grande posto. Cindy era fantastica nel lobby. Mi piaceva il caffè doppio ogni mattina.

We had to ask for our room to bed made up if we wanted that done or anything else that needed to be done. Clean glassware, conditioner etc that we needed which was annoying. If you book with a 3 party the kind of room you booked is not guaranteed. We had asked for a king size room. When we got here. We were told they didn’t have any. They sent us to an unmade room with two queen beds and we went back and were told oh yes, there was a king and we could have it not sure what that was all about, as far as the conditions of the hotel, they’re great but it’s just the constant having to ask for everything that was so annoying. Oh also, if you book with a third-party, you don’t get any of your Bonvoy points

We stayed at this hotel specifically for its kitchen since we would be in the Phoenix area for weeks.  Overall the hotel is okay but we left for a different, long-term hotel after a week here because it was not conducive to working from the room or working out. Positives: - Front desk and breakfast staff.  Very friendly and helpful. - 1 BR room was spacious.  There is a small table for eating (or work) and another workdesk with lots of outlets but no USB ports. - Location is convenient to major highways and safe to walk around at night. Negatives: - In the room, there are no USB ports, only outlets, and several of ours did not work. - Internet is slow, and when we tried to watch Showtime on the tv, the show literally stopped to buffer every 3 minutes. A/C is very noisy, as is the ice-maker in the fridge.  - They have laundry facilities on the 2nd floor of each building. These rooms are clearly not cleaned.  One of the dryers in our building did not work, which we learned the hard way. - Fitness center was really disappointing and it makes sense that they don't advertise it on their website. Very small, with 2 treadmills and an elliptical.  One treadmill broken the entire week we were there.  They don't supply towels and you have to request water at the front desk--there is none in or around the gym. There are no weights, only 4 kettlebells that max out at 20 lbs.  There is a pulley weight machine with low weights and only 2 types of handles, so we really couldn't use it.  The room was never cleaned.  The wipes were dried out.  There is a sign on the door to wash your hands before and after use, and the bathroom across the hall has a sign that it is locked.  So...yeah. - The other complaint is housekeeping.  We didn't need or want daily housekeeping so we followed the front desk's instructions to place the ”do not disturb” sign on the door when we didn't want housekeeping, otherwise they would clean.  On Day 3, we signaled that we wanted cleaning but they skipped our room. By the time we got home, the cleaning staff was going home. They did bring us fresh towels and dish soap as requested. When they came the following day, they very clearly didn't clean the toilet...   

The hotel was great. The room was spacious, clean, just what I needed to get away for the night & relax. Check-in was quick. My room was even ready early. Tony @ the bar was attentive, & knowledgeable of the menu items. The margarita, & doubletree double were wonderful. Cooper @ the on-site resturant was a great help in letting me know what the options were & getting me settled. Will definitely be staying here again & recommending this hotel to my friends, & family.

My husband and I stayed at this hotel for a convention. The beds and pillow are nice. Also have the separate sitting areas was very convenient. The carpets are not worn down and it is in need of some renovations. The free breakfast was good and the coffee was hot. The location was also prime for a few local restrurants and shopping. I do not have a comparison for hotels in that area as it was my first time in the area.

This place is a hidden gem! Absolutely beautiful hotel on gorgeous property. The super star is the service, especially the front desk. Alex was truly wonderful! I had some questions last night about my Bonvoy account being on the reservation. He had literally just started his shift and still dove in and helped me! He was friendly, knowledgeable and eager to help. I saw him in the morning when we checked out and he remembered me. Alex was so friendly and helpful. Thank you for a great stay and for

I stayed at this hotel for three nights while on business. This hotel has to have one of the nicest staffs I’ve encountered over the last 17 years of traveling for business and pleasure. Every member of the housekeeping staff I encountered gave a “Good Morning” “Hello” “Hi!”. And it felt genuine, not forced. The front desk staff was also very friendly. One of the days I stopped by to get a water and snack from the market. The GM was helming the desk. When I gave him my room number to charge the two items to, he saw I was a lifetime Titanium Bonvoy member and said the items were on the hotel. Small but appreciative gesture for my loyalty. I’ll stay here again the next time I’m in the area.

We stayed here for one night before flying out from Mesa Gateway Airport, Location was good, Hotel was very nice. Our flight was leaving early in the morning, so I wanted a hotel close to the airport. A little more than what I wanted to spend but it ended up being a good place to stay before leaving early in the morning. It worked out perfect.

Check-in facile e veloce. Il personale era super cordiale. La camera era pulita.