Jovita
19 febbraio 2024
Im upset with this property at this moment,
First of all the restaurant staff are non sociable no acknowledgement of any kind.
Also, if you are planning on checking out a day or two earlier be aware there is no refund of any kind even though you are giving a 24hrs. Notice.
We reserved 5 rooms for 4 nights we checked in
One day earlier and paid for our day early direct to our hotel im not quite sure who is not wanting to give back a refund ******* or Maria del Carmen Hotel. Maria del Carmen says ******* and ******* says Maria del Carmen. This is very frustrating.
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