Scopri la nostra offerta di hotel con Accetta animali domestici a Mentor

Leggi le recensioni degli ospiti sugli hotel di Mentor

Hampton Inn & Suites Cleveland-Mentor
4.2/598 Recensioni
BED BUGS discovered in my bed in the very early morning hours. Management team less than professional, namely Amanda Denning, Assistant General Manager & Josh Ferra, General Manager. Refused to return multiple phone calls and inquiries regarding service recovery requests. Front desk agent by the name of Tessi was less than cordial and would possibly benefit from a high school diploma Or etiquette classes or just a down payment on a new personality. Needless to say, I will never return to this bed bug infested establishment of a 'so-called' hotel. The lack of empathy for their uncleanliness is unacceptable. They basically told me that the compensation (less than I requested for the huge inconvenience) was sufficient and refused to return any of my emails or phone calls after assuring a call back. Cowardly behavior when your hotel is not up to standards is not my issue. Yes I requested 200k Hilton points and only received 100k, but did you pay my cleaning bill to have a weeks worth of clothes cleaned, 'No', can you put a price on the inconvenience of moving to a hotel 30 min away from the work assignment, 'No', can you put a compensation on losing a full nights rest, and 1 day of work after staying up since discovering the bed bug at 2am, 'No'. The hotel management never offered to pay for laundering my clothes and even insinuated that I 'claimed' the room had bed bugs when I actually took a picture of the creature. Good leadership and customer service is still hard to find. Being kind and understanding costs nothing. Be sure what you put out as an individual and customer servant equates to what you want to receive in return. Good luck at the bed bug motel.
Residence Inn Cleveland Mentor
4.4/557 Recensioni
Facilità: molto soddisfatto Salute: molto soddisfatto Ambiente: molto soddisfatto Servizio: soddisfacente
Super 8 by Wyndham Mentor/Cleveland Area
3.4/5102 Recensioni
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Domande frequenti

  • : quali sono gli hotel con Accetta animali domestici più richiesti?

    : che tu sia in viaggio in questa città per lavoro o piacere, Residence Inn Cleveland Mentor , Mentor Home Inn and Suites e Super 8 by Wyndham Mentor/Cleveland Area sono tutti hotel preferiti.

  • : qual è la tariffa media degli hotel con Accetta animali domestici?

    : per gli hotel con Accetta animali domestici, il prezzo medio nei giorni feriali è pari a 129 €, mentre quello nei fine settimana (venerdì e sabato) è di 148 €.

  • : quali promozioni sugli hotel con Accetta animali domestici sono disponibili?

    Trip.com offre agli utenti vari sconti e promozioni durante tutto il corso dell'anno. Per scoprire le offerte disponibili, vai alla pagina dedicata su Trip.com.

Informazioni di viaggio locali

Numero di hotel8
Numero di recensioni555
Prezzo più alto1.172 €
Prezzo più basso55 €
Prezzo medio (giorni feriali)129 €
Prezzo medio (fine settimana)148 €