Lancemore Crossley St.

Great stay, friendly staff, convenient location and comfortable bed. There are minor improvements that can be made, for example, offering free water in the room. Overall, you won’t regret staying here.

Great location and very nice hotel - great if you are going to a show - breakfast was nice and complimentary drinks was a nice surprise- staff were very friendly - will come back

Beautifully appointed room, well stocked mini bar with great selection of snacks and drinks, fabulous location on the edge of China Town and Melbournes theatres . Only small negative was that housekeeping didn't get round to servicing the room until about 17.00, which is far too late if you've returned from an all day outing and just want to relax, however I understand the hotel was short staffed and a quick call to reception soon got any issues resolved

Check in process could have been faster , considering it was boutique it took the receptionist a bit long to check me in considering I was a late arrival and the last person to check in . Room came with steps to get to Which wasn’t advised. Room was ok, bathroom was very large

I stayed here for three days, I don’t think the hotel did housekeeping daily, one day when I was back the rubbish (I put it in the bag near the bin before I left) is not collected, another day the breakfast plate I ordered room service is not collected so I had to call the receptionist to collect, I forgot my ghd hair curler in the bathroom the first person answered my call from the hotel said she didn’t see it, the second person said he found my hair curler and will post it but didn’t post it until the next day so I had to call it, I discovered the hotel because their reputation and Instagram but I definitely will not stay here again.

Too much dust in the room