Sofitel Shahd Al Madinah

Recensioni su Sofitel Shahd Al Madinah

Sofitel Shahd Al Madinah

Building, 2943 King Fahd Rd, Bada'ah, Medina, Al Madinah, 21452, Saudi ArabiaDettagli hotel
Sofitel Shahd Al Madinah
Sofitel Shahd Al MadinahSofitel Shahd Al MadinahSofitel Shahd Al Madinah
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.6/5
Ottimo
96 recensione
Recensioni verificate
Ubicazione4.9
Strutture e servizi4.5
Servizio4.6
Pulizia4.6
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Tutte le recensioni(96)
Recensioni positive(95)
Recensioni con foto/video(13)
Soggiorno meraviglioso!(26)
Posizione ideale(21)
Pulito e ordinato(15)
Personale amichevole(15)
Ottima colazione(13)
Posizione conveniente(11)
Recensioni negative(1)
Utente ospite
Camera Classic King
Soggiorno: dic 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 3 feb 2025
Had a wonderful stay in Madinah. Just a few steps to the Masjid Nabawi. The location is perfect. Staffs were very friendly and helpful. Breakfast is good, wide selection. Would definitely come here again.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking the time to express your experience regarding our special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We're so glad that you enjoyed our tasty breakfast options. We're over the moon to hear that our staff exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon.
Salfarina
Camera Classic King
Soggiorno: nov 2024
Coppia
5 recensione
5.0/5
Eccezionale
Pubblicata: 4 gen 2025
My stay totally fabulous from the reception till dining team kudos everyone and hope we will be able to meet up again soon
Traduci
Risposta dalla struttura: Dear Salfarina, We're over the moon to hear that our staff exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon.
Kang 555
Camera Classic con 2 letti singoli
Soggiorno: ott 2024
Viaggio con amici
76 recensione
5.0/5
Eccezionale
Pubblicata: 18 nov 2024
Best hotel location ever for visiting Madinah, very convenient for pray for restaurants and taxi’s
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Utente ospite
Camera Classic King
Soggiorno: dic 2024
Coppia
2 recensione
4.0/5
Molto buono
Pubblicata: 6 feb 2025
The location is great but the rooms are a bit small. The staff was overwhelmed by too many guests and the cleaning of rooms was not thorough…
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your positive feedback about location! We appreciate your feedback about the staff, room size and cleanliness and will work hard to improve it in the future. We hope you will consider giving us another chance to exceed your expectations.
Utente ospite
Suite Prestige con Vista Parziale Haram Plaza, 1 Letto King Size
Soggiorno: dic 2024
Altro
1 recensione
4.5/5
Ottimo
Pubblicata: 20 gen 2025
It was very nice experience staying at Sofitel for performing Umrah. Lifts are bit old but overall experience was nice.
Traduci
Risposta dalla struttura: Dear Guest, We would like to express our gratitude for your feedback regarding your stay at Shahd Al Madina, and we will make sure to deliver your opinion about elevators to the relevant department. We hope you give us the opportunity to provide you with better service in the future.
Norita Idris
Camera Classica (per tre persone)
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 21 gen 2025
Good hotel. Breakfast is variety and room are good. Need arrangement for tv for double room. Very hard to watch tv.
Traduci
Risposta dalla struttura: Dear Norita, Thank you for taking the time to share your positive feedback about breakfast buffet and room! We appreciate your feedback and will work hard to improve it in the future. We hope you will consider giving us another chance to exceed your expectations.
Marzira
Camera Classic con 2 letti singoli
Soggiorno: dic 2024
Famiglia
4 recensione
2.7/5
Pubblicata: 14 gen 2025
Pros: Excellent location. Very near to Masjid Nabawi Cons: Staffs from concierge to reception and room service are not welcoming. Breakfast location at 12th floor needs cleaning with windows full of dusts. Concierge not reliable. Room service done below expectations. Reception guy was very cold snd unfriendly. During checking out, i was brought to another counter due to their error thinking i have nit my payment for the stay which i already paid to trip.com immediately when the booking was made. High price but low service etiquette.
Traduci
Risposta dalla struttura: Dear Marzira, Your satisfaction is our top priority and we're so delighted that you enjoyed the location. We appreciate your feedback about the staff service and cleanliness and will work to improve our service. In the meantime, we hope you'll give us another chance to show you what we're truly capable of. Thank you for choosing to stay with us.
Rayes
Camera Classic King
Soggiorno: giu 2024
Coppia
9 recensione
5.0/5
Eccezionale
Pubblicata: 19 lug 2024
10/10. Nothing more to be said. Every moment spent at this hotel was great. Be sure to check it out.
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Datuk Mustafa
Camera Classic King
Soggiorno: gen 2025
Coppia
2 recensione
4.7/5
Fantastico
Pubblicata: 27 feb 2025
A bit dated but still very nice. Location is good Breakfast was good too
Traduci
Risposta dalla struttura: Dear Datuk Mustafa, Thank you for taking the time to share your positive feedback about our location and breakfast! We appreciate your feedback about the hotel maintenance and will work hard to improve it in the future. We hope you will consider giving us another chance to exceed your expectations.
PERINA HERISANTY
Camera Classic con 2 letti singoli
Soggiorno: ott 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 4 dic 2024
So far so good..., the best hotel in madinah..., strategic location, good breakfast, recomended hotel
Traduci
Jakhura
Camera Classic King
Soggiorno: mar 2024
Famiglia
49 recensione
5.0/5
Eccezionale
Pubblicata: 1 mag 2024
Breakfast had a very large variety. Staff were a pleasure to deal with. Very close to the mosque.
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Utente ospite
Camera Classic con 2 letti singoli
Soggiorno: dic 2024
Altro
4 recensione
5.0/5
Eccezionale
Pubblicata: 4 feb 2025
Very clean good and convenient walking distance from the mosque
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking the time to express your experience regarding our special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We are glad that our cleanliness has met your satisfaction. We hope you'll come back and visit us soon.
Esmady
Camera Classic King
Soggiorno: apr 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 28 mag 2024
All Staff are excellent and accommodating Food awesome Room clean
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rainbowrenita
Camera Classic con 2 letti singoli
Soggiorno: lug 2024
Famiglia
8 recensione
3.5/5
Pubblicata: 4 ago 2024
Room is small, toilet is smelly. Bell & guest service are really helpful, yet the reception doesn’t feel like working. Too noisy and night like people next door is having party the whole night, banging the door, singing, shouting…etc, isn’t soundproof at all.
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RAIDAH DAUD
Camera Classic King
Soggiorno: dic 2024
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 28 gen 2025
I stayed here twice.. staff are excellent n helpful
Traduci
Risposta dalla struttura: Dear Raidah, We're over the moon to hear that our staff exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon.